Error: "LU1841: Connection to ISP failed. LiveUpdate could not connect to your Internet Service Provider. Verify that your dial-up information is correct"
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We suggest that you print this page before you start. PRINT |
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Connect to the Internet using Internet Explorer |
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- 1
- Start Internet Explorer (IE).
- Do this even if you do not normally use IE to connect to the Internet, because LiveUpdate uses certain IE settings.
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- 2
- Make sure that you can connect to Web sites using IE.
- For example, go to: http://www.microsoft.com
- If you can connect to Web sites using IE, go on to STEP 4.
- If you cannot connect to Web sites using IE, do not continue. Because LiveUpdate uses certain settings from IE, you must fix this first. Please contact your Internet service provider for help with correcting the settings.
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Configure LiveUpdate for a dial-up connection |
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- 1
- Click Start > Control Panel.
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- 2
- Double-click Symantec LiveUpdate.
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- 3
- On the ISP tab, click Internet Options in the Control Panel.
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- 4
- Click OK, and close Symantec LiveUpdate and the Control Panel.
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- 5
- Restart your computer and run LiveUpdate.
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Document ID: 2003082714532913
Last Modified: 03/11/2008
Date Created: 08/27/2003
Operating System(s): Windows 98, Windows Me, Windows 2000, Windows XP
Product(s): LiveUpdate 1.5 [32 bit Version], LiveUpdate 1.6 [32 bit Version], LiveUpdate 1.7 [32 bit Version], LiveUpdate 1.8, LiveUpdate 1.8, LiveUpdate 1.9, LiveUpdate 2.0, LiveUpdate 2.5, LiveUpdate 2.6, LiveUpdate 2.7, LiveUpdate 3.0
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