Symantec United StatesDocument ID:2004031298695362
Last Modified:06/29/2004

"Error 1627: Upcase table incorrect, File %lu (%lu) (EA39065B)"

Situation:You see the message "Error 1627: Upcase table incorrect, File %lu (%lu) (EA39065B)" while using one of the following products:
- PartitionMagic
- PartitionMagic Pro
- Drive Image
- Drive Image Pro
- DriveCopy
- VolumeManager
- ServerMagic

Solution:Run CHKDSK /F on the affected drive.

For instructions on running CHKDSK, see the document How to run Microsoft CHKDSK from the command line.

Technical Information:The NTFS upper case table contains entries that the product cannot understand. This may be because the version of NTFS is too new for the product to work with. Upgrade to the latest version of your product.

Product(s): Drive Image 2002, Drive Image 7.0, Drive Image Pro 4.0, DriveCopy 4.0, Norton PartitionMagic 8.0, PartitionMagic 7.0, PartitionMagic 8.0, PartitionMagic Pro 7.0, ServerMagic for Netware 6.5, VolumeManager 2.0
Operating Systems(s): Windows NT 4.0, Windows XP Home, Windows XP Pro, Windows 2000
Date Created: 04/13/2004