Error: "GhostTray.exe - Error in Application" after installing Norton Ghost 9.0


STEP 1
  Print this page

We suggest that you print this page before you start. PRINT

STEP 2
  Check whether you have the latest version of Norton Ghost 9.0
1
On the Windows taskbar, click Start > Programs > Norton Ghost > Norton Ghost.
2
Click Help > About Norton Ghost 9.0.
3
Confirm that the version is 9.0.2.3981.
STEP 3
  Do you have the latest version?
 
I do not have the latest version
            
  Run LiveUpdate
1
On the Windows taskbar, click Start > Programs > Norton Ghost >
Norton Ghost
.
2
Click Help > LiveUpdate.
3
Click Next.
4
Follow the on-screen instructions.
5
Continue to run LiveUpdate until the LiveUpdate dialog box indicates
that your product is up to date.
Restart your computer when you are asked during the LiveUpdate
process.
I have the latest version
            
  Disable the GhostTray
1
On the Windows taskbar, click Start > Run.
2
In the Open box, type the following text:
msconfig
3
Click OK.
4
On the Startup tab, uncheck GhostTray.
5
Click Apply, and then click OK.
The GhostTray will no longer load on startup, so you should not see the error message.

Document ID: 2005011815083162
Last Modified: 11/17/2006
Date Created: 01/18/2005
Operating System(s): Windows XP Home, Windows XP Pro
Product(s): Norton Ghost 9.0
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