Question/Issue:
When using Ghost Multicast Server, GhostCast Server, or Ghost Console to send an image across your network, Ghost slows down or times-out. You may get varying error messages. This occurs on a Cisco switch with IOS version 11.2(8)SA2.


Solution:
This appears to be a known problem with specific Cisco switches. To resolve the problem, upgrade your IOS to version 11.2(8)SA5 or later.

If the problem is not resolved by upgrading the router version and the problem exists with Symantec Ghost 7.5 but not with Symantec Ghost 7.0, then reducing the Time to Live (TTL) value might resolve the problem. GhostCast Server provides two ways to reduce the TTL value.

• Open GhostCast Server, click File, and then click Options. Change the Multicast Scope TTL setting to a lower value.
• Run GhostCast Server from a DOS command line with the switch -TTL:

Ghostsrv.exe  -TTLxxx

In this command, xxx is the TTL value. For instance, if the TTL value in GhostCast Server is set at 16, you could reduce the TTL value to 10:

Ghostsrv.exe  -TTL10

Use the minimum value for your network configuration or the minimum value plus one.

Document ID: 1999083008132125
Last Modified: 05/04/2006
Date Created: 08/30/1999
Operating System(s): DOS, Windows 95, Windows 98, Windows NT, Windows 2000, Linux, Windows ME, Novell NetWare
Product(s): Symantec Ghost 7.0, Symantec Ghost 7.5, Symantec Ghost 8.0
Release(s): Ghost 7.0 [All Releases], Ghost 7.5 [All Releases], Ghost 8.0 [All Releases]