Numerous registry keys are added when you upgrade to Windows XP Service Pack 3 or Windows Vista Service Pack 1 with a Norton product installed. Because of these registry keys, you may experience one or more of the following symptoms:

• Windows Device Manager is empty
• Missing Wireless network adaptors or other hardware devices
• Unable to connect using a wireless adapter

During the upgrade to Windows XP Service Pack 3 or Windows Vista Service Pack 1, a tool called Fixccs.exe creates a series of registry keys in many locations (some of them within the Symantec registry keys) but is unable to remove them.

Symantec has developed a tool to remove the registry entries that were added during the Windows XP Service Pack 3 or Windows Vista SP 1 upgrade. Download and run the tool to automatically remove the registry entries.

STEP 1		Print this page
		We suggest that you print this page before start. PRINT

STEP 2		Download and run the Symantec Registry Repair Tool
		1 Download the SymRegFix.exe file. DOWNLOAD 2 Save the file to your desktop. 3 On the desktop, double-click the SymRegFix.exe file. If the Open File - Security Warning window appears, click Run. 4 Read the License Agreement, and then click Next. If you do not accept the License Agreement, you cannot run this tool. 5 In the Symantec Registry Repair Tool window, click Next. 6 When the tool completes, click Finish.

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