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Cannot access a network printer after installing Norton Internet Security 2007

STEP 1
  Print this page
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STEP 2
  Update your Norton Product

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If you have the latest version or you do not wish to get the latest product update, then go to STEP 3.

STEP 3
  Allow file sharing for the network printer in Personal Firewall
1
Start Norton Internet Security.
2
On the Norton Internet Security tab, click Settings.
3
Click Personal Firewall, and then click Configure.
4
In the left pane, click Trust Control.
5
On the Active tab, click the printer network.
6
Click Trust...
7
In the Properties window, type the description of the network.
8
Click Allow file sharing on this network (recommended).
9
Click OK.
10
Click Apply > OK.

 

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Document ID: 2007020700062236
Last Modified: 06/20/2007
Date Created: 02/06/2007
Product(s): Norton Internet Security 2007