Removing and reinstalling Norton AntiVirus 2007

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Removing and reinstalling Norton AntiVirus 2007

STEP 1

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STEP 2

Removing Norton AntiVirus 2007

1: On the Windows taskbar, click Start > Settings > Control Panel.

2: Click Add or Remove Programs.

3: Click Norton AntiVirus.

4: Click Remove.

5: Click Remove All.

6: Click Next and follow the instructions.
If you have files that are quarantined you will be asked if you want to delete them.

7: Click Restart Windows Now (recommended) and then click Finish.
Norton AntiVirus is not fully removed until you restart your computer.

STEP 3

Reinstall Norton AntiVirus 2007

I have Norton AntiVirus on a CD

1: Insert the CD into the CD-ROM drive.

2: Click Install Norton AntiVirus.

3: Follow the on-screen instructions.

I downloaded Norton AntiVirus from the Symantec Store

1: Find the product installation icon. Unless you saved it elsewhere, it is on the Windows desktop.
The look of the icon can vary. Here are some examples:

2: Double-click the installation icon.
Wait for the installation wizard to appear—it may take a minute or two.

3: Click Install Norton AntiVirus.

4: Follow the on-screen instructions.

What if this didn't work?

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Document ID: 2006083014455406
Last Modified: 08/05/2009
Date Created: 08/30/2006
Operating System(s): Windows XP
Product(s): Norton AntiVirus 2007