This message could indicate that your computer is infected with a virus.

This solution requires that you use Internet Explorer. If this page is open in any other Web browser, open it in Internet Explorer.

		Make sure that the computer is virus-free
		1 Exit all programs except for your Web browser. 2 Run a tool to detect the most common viruses. RUN IT NOW   Note This scan only detects threats; it cannot remove them. You must remove any threats manually or by using a tool, if you have one. 3 In the Virus Detection section, click Start.  Allow the scan to run. This scan can take a long time if you have a slow Internet connection. 4 Depending on the results of the scan, do one of the following:   If a threat is found, you will be sent to a Web page. The page has removal instructions or a tool that will remove the threat. After the threat is removed, install the program. If no threat is found, go to "What if this didn't work."

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