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How to register and activate Symantec Mail Security for SMTP 5.0

This document is a translation from English. It is possible that updates have been made to the original English version after this document was translated and published. Symantec does not guarantee the accuracy regarding the completeness of the translation.


Symantec Mail Security 5.0 for SMTP Gateways requires a license file (.slf) in order to activate the Antivirus Filtering, Antivirus Content, Basic Antispam and Premium Antispam features.

Included features by subscription types


The Basic Antispam and Platform features never expire for all customers.

To license your product, you must first register with Symantec. After registering with Symantec, a license file will be emailed to you. License files are digitally signed, so any attempts to edit a license file will result in corruption of the file and render it invalid.

Obtaining a license file

Follow the steps in this section to register with Symantec and download a license file.

You will need the following information for registration:
Symantec Serial Number, which is printed on the Symantec Value License (Certificate).
Contact details of your technical support contact (Network Administrator).
Email address to receive the license key.

1. Navigate to the Licensing Portal at http://licensing.symantec.com.
2. Log on to the Licensing Portal.
3. Click License Management.

The License Management application offers a variety of functions that enable flexible management of Symantec Entitlements and related License Keys. This application is used primarily to obtain License Keys. There are three (3) steps to get a License Key:

1. ADD an Entitlement to your portal account
2. REGISTER your Entitlement to get a License Key
3. RECEIVE your License Keys via email

For detailed steps of navigating through the Symantec License Portal, Please click "Help" located in the top right corner of the License Portal log-in screen.


Note: Symantec's licensing tool compresses or "zips" license files to make them smaller and quicker to download. These "zipped" files are not self-extracting, and require third-party software such as WinZip or PKZip to open. If you are unsure whether you need zip utility software, visit the WinZip or PKZip Web sites to download an evaluation copy. For instructions on how to download and unzip files, read the document How to zip and unzip files.

To install your license file:
The first time you access the Control Center, you will see the License Registration panel. To complete registration, you need one or more license files (.slf files) Each time you add a Scanner, you must confirm your license(s) or register again. However, you can use the same .slf file(s) for each Scanner.
  1. On the License Registration page, click Browse to find your .slf file.
  2. Select your .slf file and click Open to return to the License Registration page.
  3. If your installation will be using a proxy server for communications with Symantec, check the Use HTTP Proxy box and complete the proxy configuration fields.
  4. Click Register.
    • If registration was successful, the License Registration page is redisplayed.
    • If there was an error, you will see error text at the top of the page.
    • Note: For registration and ongoing operations, Symantec Mail Security for SMTP communicates with Symantec Security Response over a secure connection. If registration has failed, ensure that your network is configured to permit outbound connections to Symantec on port 443.
  5. If you have another .slf file for a different feature, repeat this procedure.
  6. When all your .slf files are successfully registered, click Next.

Please click this link, if you followed above descripiton but activation is not successful.

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Numero del documento: 20061003140841960
Ultimo aggiornamento: 11/01/2006
Creato il: 10/03/2006


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