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How to register and activate Symantec IM Manager 8.x

This document is a translation from English. It is possible that updates have been made to the original English version after this document was translated and published. Symantec does not guarantee the accuracy regarding the completeness of the translation.


Symantec IM Manager 8.x requires a license file in order to be activated. You will receive the license file after registering online.

To license your product, you must first register with Symantec. After registering with Symantec, a license file will be emailed to you. License files are digitally signed, so any attempts to edit a license file will result in corruption of the file and render it invalid.

Obtaining a license file

Follow the steps in this section to register with Symantec and download a license file.

You will need the following information for registration:
Symantec Serial Number, which is printed on the Symantec Value License (Certificate).
Contact details of your technical support contact (Network Administrator).
Email address to receive the license key.

1. Navigate to the Licensing Portal at http://licensing.symantec.com.
2. Log on to the Licensing Portal.
3. Click License Management.

The License Management application offers a variety of functions that enable flexible management of Symantec Entitlements and related License Keys. This application is used primarily to obtain License Keys. There are three (3) steps to get a License Key:

1. ADD an Entitlement to your portal account
2. REGISTER your Entitlement to get a License Key
3. RECEIVE your License Keys via email

For detailed steps of navigating through the Symantec License Portal, Please click "Help" located in the top right corner of the License Portal log-in screen.

Note: Symantec's licensing tool compresses or "zips" license files to make them smaller and quicker to download. These "zipped" files are not self-extracting, and require third-party software such as WinZip or PKZip to open. If you are unsure whether you need zip utility software, visit the WinZip or PKZip Web sites to download an evaluation copy. For instructions on how to download and unzip files, read the document How to zip and unzip files.


To install the Symantec IM Manager 8.x license file:

During installation, the Symantec IM Manager installer will automatically prompt you for a license file.

  1. Browse for the license file.
  2. Click Upload.

If you have already installed Symantec IM Manager 8.x
  1. Log into the Symantec IM Manager administrative interface.
  2. In the left pane, select System Configuration > License.
  3. Browse to the folder location in which you saved the license file.
  4. Upload the license file.



Note: After installation, the Symantec IM Manager license file is stored in the IM Manager database.

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Dokument ID: 20060501102149960
Zuletzt bearbeitet: 11/01/2006
Erstellungsdatum: 05/01/2006


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