Client options are unavailable when making configuration changes at the client level in Symantec System Center

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Client options are unavailable when making configuration changes at the client level in Symantec System Center

Question/Issue:
You right-click a client in Symantec System Center. The menu options are unavailable, and you cannot set options on the client.

Solution:
In Symantec AntiVirus 8.1 and later, you can change a setting in Symantec System Center to allow the configuration of individual clients.

To allow direct configuration of individual clients

Start Symantec System Center.
On the Tools menu, click SSC Console Options.
On the Client Display or Client Filter tab, check Allow direct configuration of individual clients.
Click OK.

Note: Changes that you make at the individual client level can be overwritten by any changes that you make at the parent server, client group, or server group level. If you plan to regularly make changes to a specific client, Symantec recommends that you place that client into a client group and then make changes at the client group level.

References:
For information on how to set up unique client groups, read the document for your program version:

Available Translations:

Document ID: 2002083007264348
Last Modified: 12/01/2005
Date Created: 08/30/2002
Operating System(s): Windows 2000, Windows XP Professional Edition, Windows XP Tablet PC, Windows Server 2003 32-bit Edition, Windows 98, Windows Me, Windows NT 4.0 SP6a
Product(s): Symantec AntiVirus Corporate Edition 10.0, Symantec AntiVirus Corporate Edition 8.0, Symantec AntiVirus Corporate Edition 9.0, Symantec Client Security 3.0, Symantec AntiVirus 10.1, Symantec Client Security 3.1
Release(s): SAV 10.0 [All Releases], SAV 8.1, SAV 8.1.1, SAV 9.0 [All Releases], Symantec Client Security 3.x [All versions], Symantec AntiVirus 10.1, Symantec Client Security 3.1