Uninstalling and reinstalling the Norton Windows Management Instrumentation (WMI) Update

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STEP 1
Print this page

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Expand each section by clicking the "+" before you print the page. PRINT

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STEP 2
Uninstalling and reinstalling the Norton WMI Update

I want to uninstall the Norton WMI Update

When you uninstall all Norton programs, Norton WMI Update automatically uninstalls with the last product.

Uninstall all Norton programs

1
On the Windows taskbar, click Start > Control Panel.

2
Double-click the Add or Remove Programs icon.

3
Do one of the following, depending on the programs that you installed:

If Norton AntiVirus was installed as a part of Norton SystemWorks or Norton Internet Security, then select Norton SystemWorks or Norton Internet Security.

If Norton AntiVirus was installed by itself, select Norton AntiVirus

4
Click Remove, and follow the prompts.

5
Restart the computer if you are asked to do so.

6
Repeat steps 1 through 5 for any other Symantec products that are installed.

I want to reinstall the Norton WMI Update

The Norton WMI update in included in Norton 2005 security products and will be reinstalled when you reinstall the 2005 products.

The Norton WMI update for Norton 2002/2003/2004 Security products will be reinstalled when you reinstall the products and run LiveUpdate.

STEP 1
Reinstall your Norton programs

Reinstall all of your Norton products from the original installation CDs or from downloaded files.

I have the product on a CD

1
Insert the CD into the CD-ROM drive.

2
Click Install Product Name, where Product Name is the name of your Norton product.

3
Follow the on-screen instructions.

I downloaded the product from the Symantec Store

1
Find the product installation icon. Unless you saved it elsewhere, it is on the Windows desktop.
The look of the icon can vary. Here are some examples:

2
Double-click the installation icon.
Wait for the installation wizard to appear—it may take a minute or two.

3
Click Install Product Name, where Product Name is the name of your Norton product.

4
Follow the on-screen instructions.

STEP 2
Run LiveUpdate

Run a tool to start LiveUpdate. RUN IT NOW

Document ID: 2004070811151413
Last Modified: 01/28/2008
Date Created: 07/08/2004
Product(s): XP Service Pack 2