Automatic LiveUpdate does not update virus definitions, but manual LiveUpdate does

Symantec.com > Home & Home Office > Support > Knowledge Base

Automatic LiveUpdate does not update virus definitions, but manual LiveUpdate does

This solution requires that you use Internet Explorer. If this page is open in any other Web browser, open it in Internet Explorer.

Download and run Intelligent Updater

I use Windows Vista

1
Go to the updates page for new virus definitions. DOWNLOAD DEFINITIONS

2
Click the first file in the list under Filename.
The file name starts with the year and has the following format:
20070131-021-i32.exe

3
Save the file to the Windows desktop.

4
On the desktop, double-click the file that you saved.

5
Click Run.

6
In the User Account Control window, click Continue.

7
Click Yes.

8
Click OK.

9
In the Program Compatibility Assistant window, click This program installed correctly.

I use Windows XP/2000/Me/98

1
Go to the updates page for new virus definitions. DOWNLOAD DEFINITIONS

2
Click the first file in the list under Filename.
The file name starts with year and has the following format: 20070226-036-i32.exe.

3
Save the file to the Windows desktop.

4
On the desktop, double-click the file that you saved.

5
Click Run.

6
Click Yes.

7
Click OK.

What if this didn't work?

Available Translations:

RATE THIS SOLUTION: Was this solution helpful to you?
Yes
No; If any information was unclear, or the information you were seeking was not provided, please let us know. Your feedback will help us improve this service.
NOTE: Comments entered here will NOT recieve a personal email response.

Document ID: 2001082115564506
Last Modified: 04/21/2007
Date Created: 08/21/2001
Operating System(s): Windows 95B, Windows NT 4.0, Windows 98, Windows 2000, Windows Me, Windows XP
Product(s): Automatic LiveUpdate