Norton Ghost 9.0 compatibility with Windows XP Service Pack 2

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Norton Ghost 9.0 compatibility with Windows XP Service Pack 2

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Norton Ghost 9.0 and Windows XP Service Pack 2

Norton Ghost 9.0 is compatible with Windows XP Service Pack 2. However, you need to modify the Data Execution Prevention (DEP) policy and the Boot.ini file to allow Norton Ghost 9.0 to launch its services during startup.

Note

This document covers modification of Windows XP Service Pack 2 to allow Norton Ghost 9.0 to install and run properly. If you already have Norton Ghost 9.0 installed, and are installing Windows XP Service Pack 2, you have two options:

Uninstall Norton Ghost 9.0, install Windows XP Service Pack 2, and make the modification outlined in this document. Then reinstall Norton Ghost 9.0.

Install Windows XP Service Pack 2, and then make the modification by following the instructions in Blue screen error after installing Norton Ghost 9.0 or Windows XP Service Pack 2.

STEP 1

Modifying the Data Execution Prevention policy

1: On the Windows taskbar, click Start > Control Panel.

2: Double-click System.

3: On the Advanced tab, under Performance, click Settings.

4: On the Data Execution Prevention tab, click Turn on DEP for all programs
and services except those I select.; If this option is unavailable, go to Step 2."

5: Click OK to save the change.

STEP 2

Modify the Boot.ini file

1: Restart the computer.

2: Immediately after the Power On Self Test (POST), which is usually signified
by a beep, press F8.

3: On the Windows Advanced Options Menu, select Safe Mode, and then press Enter.

4: Select your Windows XP installation, and then press Enter.; If Windows XP is installed on a drive other than drive C, substitute the
correct drive letter.

5: Log on to the computer.

6: Click Yes.

7: On the Windows taskbar, click Start > Run.

8: In the Open box, type the following text:; cmd

9: Click OK.

10: At the command prompt, type the following commands:; c:; cd\; attrib -r -s -h boot.ini

11: Without closing the DOS window, click Start > Run.

12: In the Open box, type the following text:; notepad c:\boot.ini

13: Click OK.

14: In Notepad, add the following line under the [operating systems] heading:; /NOEXECUTE=OPTOUT

15: If you see any other lines under the [operating systems] heading that start
with "/NOEXECUTE," delete them.

16: On the File menu, click Save.

17: Exit Notepad.

18: In the DOS window, at the command prompt, type the following command:; attrib +r +s +h boot.ini

19: Press Enter.

20: Close the DOS window.

21: Restart the computer.

: You should now be able to install Ghost 9.0 successfully.

References:
For additional information on Data Execution Prevention in Windows XP Service Pack 2, see Changes to Functionality in Microsoft Windows XP Service Pack 2, Part 3: Memory Protection Technologies at Microsoft TechNet.

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Document ID: 2004101410380862
Last Modified: 11/22/2006
Date Created: 10/14/2004
Operating System(s): Windows XP Home, Windows XP Pro
Product(s): Norton Ghost 9.0