Removing all Symantec programs for Macintosh by using the RemoveSymantecMacFiles removal utility


For instructions on how to manually uninstall 2002–2005 Symantec products for Mac OS X, read the document that is appropriate for your product:

To uninstall Symantec 2004/2003 products for Mac OS X, read How to uninstall a 2003-2004 Symantec Macintosh product.

Use the RemoveSymantecMacFiles utility to remove all versions of Symantec products for Mac OS X. This utility should be used only when there is a problem that requires the complete removal of all Symantec products for Mac OS X.

NOTE Note
  • To run RemoveSymantecMacFiles, you must know your Mac OS X administrator password.
  • RemoveSymantecMacFiles removes all Symantec Mac OS X files from the Mac OS X boot volume. These files include invisible files, such as Norton AntiVirus for Macintosh QuickScan and Norton FileSaver files.
  • RemoveSymantecMacFiles removes all beta versions of Symantec products.
  • RemoveSymantecMacFiles is provided for your convenience only and is not a supported utility.

Warning Warning

RemoveSymantecMacFiles removes all folders created by Norton installers and any files within those folders. You will lose all files that reside in those folders, including any that you have created.

 

STEP 1
   Print this document

We suggest that you print this document before you start. PRINT

STEP 2
   Download and run RemoveSymantecMacFiles
1
Download RemoveSymantecMacFiles.zip. DOWNLOAD
2
Double-click the RemoveSymantecMacFiles.zip file that you downloaded.
 The file is expanded.
3
Open the RemoveSymantecMacFiles folder.
4
Double-click the RemoveSymantecMacFiles.command file.
5
Type your Mac OS X administrator password, and then press return.
 When you type your password, no characters appear.
6
Do one of the following:
  • To remove all Symantec files and folders, type 1
  • To quit RemoveSymantecMacFiles without removing any files, type 2 
7
Press return.
 RemoveSymantecMacFiles removes all of the Symantec files
8
On the Terminal menu, click Quit Terminal.

Document ID: 2002110814042611
Last Modified: 08/05/2009
Date Created: 11/08/2002
Operating System(s): Mac OS X 10.4, Mac OS X 10.3.x, Mac OS X v10.1.x, Mac OS X v10.2.x, Mac OS X v10.0.x
Product(s): Norton AntiVirus 10.0 - Mac, Norton AntiVirus 10.0 Mac - Enterprise, Norton AntiVirus 8.0 - Mac, Norton AntiVirus 8.0 Mac - Enterprise, Norton AntiVirus 9.0 - Mac, Norton Confidential 1.0 - Mac, Norton Personal Firewall 2.0 - Mac, Norton Personal Firewall 3.0 - Mac, Norton Privacy Control 1.0 - Mac, Norton Utilities 7.0 - Mac, Norton Utilities 7.0 Mac - Enterprise, Norton Utilities 8.0 - Mac, Norton Utilities 8.0 Mac - Enterprise

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