Cannot use a specific program after installing Norton Internet Security 2007

Symantec.com > Home & Home Office > Support > Knowledge Base

PRINT THIS SOLUTION

RATE THIS SOLUTION

Cannot use a specific program after installing Norton Internet Security 2007

STEP 1

Print this page

We suggest that you print this page before you start. PRINT

STEP 2

Allow access to the program in Firewall Program Rules

1: Start Norton Internet Security.

2: Click the Norton Internet Security tab.

3: Click Settings.

4: Under Web Browsing, click Personal Firewall.

5: Click Configure.

6: In the left pane, click Program Controls.

7: In the Program Column, select the specific program.

8: Change the Access from Block or Custom to Allow.

9: Click OK.

STEP 3

Delete temporary files

1
Run a tool to delete the temporary files. RUN IT NOW

2
After the tool runs, restart your computer.

STEP 4

Delete cookies and Internet temporary files

1
Open Internet Explorer.

2
On the Tools menu, click Internet Options.

3
On the General Tab, under Browsing History, click Delete.

4
Click Delete files, and then click Yes.

5
Click Delete cookies, and then click Yes.

6
Click Close, and then click OK.

What if this didn't work?

Available Translations:

RATE THIS SOLUTION: Was this solution helpful to you?
Yes
No; If any information was unclear, or the information you were seeking was not provided, please let us know. Your feedback will help us improve this service.
NOTE: Comments entered here will NOT recieve a personal email response.

Document ID: 2007021401365136
Last Modified: 04/30/2008
Date Created: 02/13/2007
Product(s): Norton Internet Security 2007