Print this page
		We suggest that you print this page before you start. PRINT

		Types of threats or security risks that Auto-Protect detects
		The type of threat or security risk is named in the text of the alert. Auto-Protect detects virus, a Trojan horse or worm or another security risk, such as spyware or adware.

		What to do with an infected file that is detected by Auto-Protect
		In most cases, Norton AntiVirus Auto-Protect 2005 automatically repairs virus-infected files or automatically deletes files that are infected by a worm or a Trojan. After a successful repair or deletion, Norton AntiVirus displays a dialog box to inform you of the detection and what action was taken. When you see this alert, if you have Internet access and want more information on the threat, click the virus name to go to Symantec Security Response.

		If Auto-Protect cannot repair a file
		If Auto-Protect cannot successfully repair a virus-infected file, then it attempts to delete the file. A successful deletion bypasses the Windows Recycle Bin and completely removes the file from the hard drive. If Auto-Protect cannot delete the file, then it denies access to the file to make sure that the file cannot infect the computer. For more information on why Norton AntiVirus denies access to a file, read the document What does it mean when Norton AntiVirus denies access to a file? Auto-Protect cannot repair, quarantine, or delete a file that is running in memory or that you do not have permission to access. But, in most cases, you can start Windows in Safe mode, run a manual scan for viruses, and then delete the infected files. To scan the computer in Safe mode, read the document Starting your computer in Safe mode. Note You must turn off the power for at least 30 seconds to remove the virus from memory. Do not use the reset button to start your computer in Safe mode.

©1995 - 2012 Symantec Corporation