A virus scan does not run at the scheduled time


STEP 1
  Print this page

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STEP 2
  Select your Norton product version
I have Norton AntiVirus 2005
STEP 1
  Remove a virus scan in Norton AntiVirus
1
Start Norton AntiVirus.
 If Norton AntiVirus is installed as part of Norton SystemWorks or Norton Internet Security, then start that program.
2
In the left pane, click Norton AntiVirus if it is listed.
 If it is not listed, go on to the next step.
3
In the left pane, click Scan for Viruses.
4
In the right pane, click the icon to the right of Scan my computer.
5
On the Schedule tab, check Show multiple schedules in the lower left corner of the screen.
6
Click the arrow beside the top text box, and then choose the scan that you want to remove.
7
Click Delete.
STEP 2
  Create a custom scan for Norton AntiVirus
1
Start Norton AntiVirus.
 If Norton AntiVirus is installed as part of Norton Internet Security or Norton SystemWorks, then start that program.
2
In the left pane, click Norton AntiVirus if it is listed.
 If it is not listed, go on to the next line.
3
In the left pane, click Scan for Viruses or Scan Now.
4
In the right pane, click Create Custom Scan.
5
In the Norton AntiVirus Scan Wizard, click Next.
6
Click the Add folders or Add files, and then add those items to your custom scan.
7
After you finish adding the items that you want to scan, click Next.
8
Type a name for the custom scan, and then click Finish.
STEP 3
  Schedule a scan for Norton AntiVirus
1
Start Norton AntiVirus.
 If Norton AntiVirus is installed as part of Norton Internet Security or Norton SystemWorks, then start that program.
2
In the left pane, click Norton AntiVirus if it is listed.
 If it is not listed, go on to the next line.
3
In the left pane, click Scan for Viruses or Scan Now.
4
In the right pane, click the first icon to the right of the custom scan that you want to schedule.
5
Click New, and then fill in the Schedule Task, Start time, and Schedule Task yourtask fields.
6
Click OK.
I have Norton AntiVirus 2004
STEP 1
  Remove a virus scan in Norton AntiVirus
1
Start Norton AntiVirus.
 If Norton AntiVirus is installed as part of Norton SystemWorks or Norton Internet Security, then start that program.
2
In the left pane, click Norton AntiVirus if it is listed.
 If it is not listed, go on to the next step.
3
In the left pane, click Scan for Viruses.
4
In the right pane, to the right of Scan my computer, click the icon under Task Schedule.
5
On the Schedule tab, check Show multiple schedules in the lower left corner of the screen.
6
Click the arrow beside the top text box, and then choose the scan that you want to remove.
7
Click Delete.
STEP 2
  Create a custom scan for Norton AntiVirus
1
Start Norton AntiVirus.
 If Norton AntiVirus is installed as part of Norton Internet Security or Norton SystemWorks, then start that program.
2
In the left pane, click Norton AntiVirus if it is listed.
 If it is not listed, go on to the next line.
3
In the left pane, click Scan for Viruses.
4
Under Actions, click New.
5
In the Norton AntiVirus Scan Wizard, click Next.
6
Click the Add folders or Add files, and then add those items to your custom scan.
7
After you finish adding the items that you want to scan, click Next.
8
Type a name for the custom scan, and then click Finish.
STEP 3
  Schedule a scan for Norton AntiVirus
1
Start Norton AntiVirus.
 If Norton AntiVirus is installed as part of Norton Internet Security or Norton SystemWorks, then start that program.
2
In the left pane, click Norton AntiVirus if it is listed.
 If it is not listed, go on to the next line.
3
In the left pane, click Scan for Viruses.
4
In the right pane, select the custom scan that you want to schedule.
5
Under the section headed Schedule Task, click Schedule.
6
Fill in the Schedule Task, Start time, and Schedule Task yourtask fields.
7
Click OK.
I have Norton AntiVirus 2003
STEP 1
  Remove a virus scan in Norton AntiVirus
1
Start Norton AntiVirus.
 If Norton AntiVirus is installed as part of Norton SystemWorks or Norton Internet Security, then start that program.
2
In the left pane, click Norton AntiVirus if it is listed.
 If it is not listed, go on to the next step.
3
In the left pane, click Scan for Viruses.
4
In the right pane, click Scan my computer, and then click Schedule.
5
Check Show multiple schedules in the lower left corner of the screen.
6
Click the arrow beside the top text box, and then choose the scan that you want to remove.
7
Click Delete.
STEP 2
  Create a custom scan for Norton AntiVirus
1
Start Norton AntiVirus.
 If Norton AntiVirus is installed as part of Norton Internet Security or Norton SystemWorks, then start that program.
2
In the left pane, click Norton AntiVirus if it is listed.
 If it is not listed, go on to the next line.
3
In the left pane, click Scan for Viruses.
4
Under Actions, click New.
5
In the Norton AntiVirus Scan Wizard, click Next.
6
Click the Add folders or Add files, and then add those items to your custom scan.
7
After you finish adding the items that you want to scan, click Next.
8
Type a name for the custom scan, and then click Finish.
STEP 3
  Schedule a scan for Norton AntiVirus
1
Start Norton AntiVirus.
 If Norton AntiVirus is installed as part of Norton Internet Security or Norton SystemWorks, then start that program.
2
In the left pane, click Norton AntiVirus if it is listed.
 If it is not listed, go on to the next line.
3
In the left pane, click Scan for Viruses.
4
In the right pane, select the custom scan that you want to schedule.
5
Under the section headed Schedule Task, click Schedule.
6
Fill in the Schedule Task, Start time, and Schedule Task yourtask fields.
7
Click OK.
STEP 3
  Make sure that the date in the Task Scheduler entry is configured correctly
1
Click Start > All Programs > Accessories > System Tools > Scheduled Tasks.
2
Right-click the Norton AntiVirus virus scan entry, and then click Properties.
3
On the Schedule tab, click the Advanced button.
4
If the Start Date is set to a future date, then change it to the current date.
5
Click OK to close the Windows Scheduled Tasks utility.

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Document ID: 2001101116104606
Last Modified: 10/19/2006
Date Created: 10/11/2001
Operating System(s): Windows 98, Windows Me, Windows 2000, Windows XP
Product(s): Norton AntiVirus 2003, Norton AntiVirus 2003 Professional Edition, Norton AntiVirus 2004, Norton AntiVirus 2004 Professional, Norton AntiVirus 2005, Norton AntiVirus 2005 3 User License

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