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Virus definitions or Protection Updates date does not change after running LiveUpdate

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STEP 1
  Download and run the PIUpdate tool

1
Download the PIUpdate tool. DOWNLOAD

Save the file on to your desktop.
2
On your Windows desktop, double-click piupdate.exe.
3
When the Open File - Security Warning appears, click Run.

If the User Account Control alert appears, click Allow.
4
Click Setup.
5
When you see the message "Successfully completed update of Product Inventory..." click OK.

STEP 2
  Run LiveUpdate
Run a tool to start LiveUpdate. RUN IT NOW
STEP 3
  Download and run Intelligent Updater
Run a tool to update your virus definitions. RUN IT NOW

What if this didn't work?


References:
This document is also for Norton Virus Protection.

 

Available Translations:


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Document ID: 2000030608314206
Last Modified: 04/23/2008
Date Created: 03/06/2000
Operating System(s): Windows 98, Windows Me, Windows 2000, Windows XP, Windows 95B
Product(s): Norton AntiVirus 2003, Norton AntiVirus 2003 Professional Edition, Norton AntiVirus 2004, Norton AntiVirus 2004 Professional, Norton AntiVirus 2005, Norton AntiVirus 2005 3 User License, Norton AntiVirus 2006, Norton AntiVirus 2007, Norton Virus Protection


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