WelcomeProductsViruses & RisksSupportDownloadsStore
Home & Home Office
Symantec.com > Home & Home Office > Support > Knowledge Base


Symantec is researching this problem -- Your assistance is appreciated

STEP 1
  Print this page
We suggest that you print this page before start. PRINT
STEP 2
  Provide more information to Symantec

We need more data to troubleshoot the cause of your problem, and we can use your help. Please send us the name of the program that you are unable to use.

Click the button to send us an email. SEND EMAIL

The link opens your email program (if it is not already open). It starts a new message with the address and subject already filled out. Along with the program name, include the exact type of problem that you are facing with the program in the message body, and then send the email. Also, include any additional information that would help us to investigate this problem.

 After sending the email, go to Step 3.

STEP 3
  Uninstall and reinstall your Norton program

To uninstall and reinstall your Norton program, read Download and run the Norton Removal Tool

 

RATE THIS SOLUTION
Was this solution helpful to you?
Yes
No
If any information was unclear, or the information you were seeking was not provided, please let us know. Your feedback will help us improve this service.

NOTE: Comments entered here will NOT recieve a personal email response.

Document ID: 2008031722063939
Last Modified: 03/17/2008
Date Created: 03/17/2008
Product(s): TS_Gen

Site Index · Legal Notices · Privacy Policy · · Contact Us · Global Sites · License Agreements
©1995 - 2009 Symantec Corporation