Error: "A Norton Internet Security account with Supervisor access must be logged on . . ." when uninstalling Norton Internet Security

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Error: "A Norton Internet Security account with Supervisor access must be logged on . . ." when uninstalling Norton Internet Security

STEP 1
Before you begin

We suggest that you print this page before you start. PRINT

This document is for Norton 2003 products. If you have a different product, please go to our main document and choose the product that you have. Then follow the steps in that document.

If you have more than one Norton product, be sure to get the product key, CD or installation file for each product that you want to reinstall before running the Norton Removal Tool.

STEP 2

Save your Product Key

The Norton 2003 products do not have a product key.

Be sure that you have your product CD or installation file, then go to STEP 3 below.

If you do not have your product CD or installation file, and you have Windows XP, then we suggest that you upgrade to the latest version of your product. UPGRADE

STEP 3
Download and run the Norton Removal Tool

Warning The Norton Removal Tool uninstalls all Norton 2008/2007/2006/2005/2004/2003 products and Norton 360 from your computer. If you use ACT! or WinFAX, back up those databases before you proceed.

1
Download the Norton Removal Tool for your version of Windows.

I use Windows Vista/XP/2000. DOWNLOAD

I use Windows Me/98. DOWNLOAD

Save the file to the Windows desktop.

2
On the Windows desktop, double-click the Norton Removal Tool icon.

3
Follow the on-screen instructions.
Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.

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Document ID: 2007080716282639
Last Modified: 12/17/2007
Date Created: 08/07/2007
Product(s): General Tech Info