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		About Norton Connectivity Troubleshooter
		The Norton Connectivity Troubleshooter looks for problems that may keep you from connecting to the Internet. When it is run, the Norton Connectivity Troubleshooter does the following: Checks to see if LiveUpdate is blocked from connecting to the Internet -- If it is, the Troubleshooter changes the rule to permit connection. Checks the program and version numbers -- If the program is 2005 and the version is less than 8.0.5, the Troubleshooter runs LiveUpdate to download the latest updates. Checks to see if the Symantec Network Driver service is running -- If it is not, the Troubleshooter starts it. Checks that the ccProxy service is running -- If it is not, the Troubleshooter starts it. Checks that the computer has an IP address -- If there is no IP address, this information is logged. Checks to see if the program's Automatic Program Control option is enabled -- If it is not enabled, the Troubleshooter enables it. Checks the date of the Trusted Program List. (The Trusted Program List is a list of programs that Symantec has determined are safe.) -- If the Trusted Program List is not the most recent, the Troubleshooter gives the choice to try to update it. Reviews the current firewall program rules -- If a block rule exists, the Troubleshooter compares the blocked program with the programs on the Trusted Program List. If the blocked program is on the Trusted Program List, the Troubleshooter changes the firewall rule to either Automatic or Permit All. Creates a log that tracks what the Troubleshooter does. The log is stored in the Windows %temp% folder. The log file name includes the date and time, and is similar to the following: SymNCTS 12-30-2005 10h46m51s.log

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