Commonly used Symantec tools
		This page has links to commonly used Symantec tools. These tools should only be used at the direction of a Symantec technical support agent.   Number                               Link     Description 1 DOWNLOAD Norton Removal tool for Windows Vista/XP/2000 Use the Norton Removal Tool to remove a failed installation or a damaged Norton product. The Norton Removal Tool uninstalls all Norton 2008/2007/2006/2005/2004/2003 products from your computer. Before you continue, make sure that you have the installation CDs or downloaded installation files for any Norton products that you want to reinstall. Also, if you use ACT! or WinFAX; back up those databases and uninstall those products. For complete instructions, click here. 2 DOWNLOAD Norton Removal tool for Windows Me/98 Use the Norton Removal Tool to remove a failed installation or damaged a Norton product. The Norton Removal Tool uninstalls all Norton 2007/2006/2005/2004/2003 products from your computer. Before you continue, make sure that you have the installation CDs or downloaded installation files for any Norton products that you want to reinstall. Also, if you use ACT! or WinFAX; back up those databases and uninstall those products. For complete instructions, click here. 3  DOWNLOAD CleanDownload This program is used to clean up any remnants of a failed attempt to download a product from the Symantec Store.  4  DOWNLOAD Drive_Blocker This program is used to exclude virtual drives from backup locations while backup using Norton 360. 5  DOWNLOAD BUdump This program is used to export and import online backup set created using Norton 360 2.0. If you are using Online Backup, run this tool before running Norton Removal Tool or formatting your computer. It should be used only if you are reinstalling Norton 360 2.0 or upgrading from Norton 360 1.0 to Norton 360 2.0. 6  DOWNLOAD BackUpSet This program is used to export and import online backup set created using Norton 360 1.0. If you are using Online Backup, run this tool while uninstalling and reinstalling Norton 360 1.0. It should be used only if you are reinstalling Norton 360 1.0. For complete instructions, click here. 7  DOWNLOAD BackupAOPSettings This program is used to back up your Norton Add-on Pack settings and migrate it while installing Norton Add-on Pack 2.1. Add-on Pack migration tool backs up the AntiSpam settings and Parental Control URL List. 8 DOWNLOAD SymLMTS SymLMTS assists in troubleshooting and fixing Licensing and Activation issues.  9 DOWNLOAD SymKBFIX SymKBFix automatically repairs damaged Symantec activation files. For complete instructions, click here. 10 DOWNLOAD Virus Removal Tools Symantec Security Response created tools to remove many wide-spread viruses, worms, and Trojans. 11 DOWNLOAD Security Risk Removal Tools Symantec Security Response created tools to remove some security risks. 12 DOWNLOAD Symantec Security Check Cleanup Tool This tool removes the Symantec Security Check ActiveX related files and registry entries. For complete instructions, click here. 13 DOWNLOAD Intelligent Updater From this page you can download the most recent Intelligent Updater virus definitions. For more information, click here. 14 DOWNLOAD SymNCTS for Norton Internet Security 2008 and Norton 360 2.0 This program finds and fixes most common connectivity problems. It works with Norton Internet Security 2008 and Norton 360 2.0. 15 DOWNLOAD SymNCTS for Norton Internet Security 2007 and Norton 360 This program finds and fixes most common connectivity problems. It works with Norton Internet Security 2007 and Norton 360. 16 DOWNLOAD SymNCTS for Norton 2005/2006 This program finds and fixes most common connectivity problems. It works with Norton 2005/2006 version. For more information, click here. 17 DOWNLOAD SymNCTS for Norton 2004 This program finds and fixes most common connectivity problems. It works with Norton 2004 version. 18 DOWNLOAD PIUpdate tool This program updates the LiveUpdate Product Inventory file.  19 DOWNLOAD LUClean tool This program fixes the LiveUpdate error "LU1845" for Norton 360.  20 DOWNLOAD Fixcallback tool This program fixes the LiveUpdate error "LU1845" for all other Norton products except Norton 360.  21 DOWNLOAD Rnav2003 This program can remove Norton AntiVirus 2003 or earlier from your computer. It should be used only if you have tried to uninstall the Norton program using Windows Add/Remove Programs and that did not work. For complete instructions, click here. 22 DOWNLOAD RnisUPG This program can remove Norton Internet Security or Norton Personal Firewall 2003 or earlier from your computer. It should be used only if you have tried to uninstall the Norton program using Windows Add/Remove Programs and that did not work. For complete instructions, click here. 23 DOWNLOAD SymCLN This program can remove Norton SystemWorks 2003 or earlier from your computer. It should be used only if you have tried to uninstall the Norton program using Windows Add/Remove Programs and that did not work. For complete instructions, click here. 24 DOWNLOAD ISRlRstr.exe for Norton Internet Security or Norton Personal Firewall 2006 This file restores the default General and Trojan horse firewall rules for Norton Internet Security or Norton Personal Firewall 2006. 25 DOWNLOAD ISRlRstr.exe for Norton Internet Security or Norton Personal Firewall 2005 This file restores the default General and Trojan horse firewall rules for Norton Internet Security or Norton Personal Firewall 2005. 26 DOWNLOAD ISRlRstr.exe for Norton Internet Security or Norton Personal Firewall 2004 This file restores the default General and Trojan horse firewall rules for Norton Internet Security or Norton Personal Firewall 2004.

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