Error: "LU1845 . . . " error when running LiveUpdate: Solution 2

STEP 1

Print this document

We suggest that you print this page before you start. PRINT

STEP 2

Temporarily turn off product protection

2

Do one of the following depending on your version of Norton product:

For Norton 2007 product: On the Norton AntiVirus tab or Norton Internet Security tab, click Settings > Auto-Protect > Configure.
For Norton 2006 or earlier product: Click Options > Norton AntiVirus.

4: In the right pane, under How to protect my product, depending on your program version, uncheck Turn on protection for my Symantec product or Turn protection on for my Symantec product.

STEP 3

Fix the LiveUpdate problem

3: On the desktop, double-click the 1845_reg.bat file that you downloaded.; On some computers you may not see the .bat file extension.

STEP 4

Turn on product protection

2

Do one of the following depending on your version of Norton product:

For Norton 2007 product: On the Norton AntiVirus tab or Norton Internet Security tab, click Settings > Auto-Protect > Configure.
For Norton 2006 or earlier product: Click Options > Norton AntiVirus.

4: In the right pane, under How to protect my product, depending on your program version, check Turn on protection for my Symantec product or Turn protection on for my Symantec product.

Available Translations:

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Document ID: 2008071720074613
Last Modified: 03/27/2009
Date Created: 07/17/2008
Product(s): LiveUpdate 2.7, LiveUpdate 3.0