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Error: "LU1845 . . . " error when running LiveUpdate: Solution 2

STEP 1
   Print this document
   

We suggest that you print this page before you start. PRINT

STEP 2
   Temporarily turn off product protection
1
Start your Norton product.
2
Do one of the following depending on your version of Norton product:
  • For Norton 2007 product: On the Norton AntiVirus tab or Norton Internet Security tab, click Settings > Auto-Protect > Configure.
  • For Norton 2006 or earlier product: Click Options > Norton AntiVirus.
3
In the left pane, click Miscellaneous.
4
In the right pane, under How to protect my product, depending on your program version, uncheck Turn on protection for my Symantec product or Turn protection on for my Symantec product.
5
Click OK.
STEP 3
   Fix the LiveUpdate problem
1
Close all programs other than your Web browser.
2
Download the tool. DOWNLOAD
 Save the file to your Windows desktop.
3
On the desktop, double-click the 1845_reg.bat file that you downloaded. 
 On some computers you may not see the .bat file extension.
STEP 4
   Turn on product protection
1
Start your Norton product.
2
Do one of the following depending on your version of Norton product:
  • For Norton 2007 product: On the Norton AntiVirus tab or Norton Internet Security tab, click Settings > Auto-Protect > Configure.
  • For Norton 2006 or earlier product: Click Options > Norton AntiVirus.
3
In the left pane, click Miscellaneous.
4
In the right pane, under How to protect my product, depending on your program version, check Turn on protection for my Symantec product or Turn protection on for my Symantec product.
5
Click OK.

 

Available Translations:


Document ID: 2008071720074613
Last Modified: 03/27/2009
Date Created: 07/17/2008
Product(s): LiveUpdate 2.7, LiveUpdate 3.0