Error: "LU1806: LiveUpdate was not able to install any of the [number] updates that you selected"

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Error: "LU1806: LiveUpdate was not able to install any of the [number] updates that you selected"

STEP 1
Print this page

We suggest that you print this page before you start. PRINT

STEP 2
Set LiveUpdate to use Interactive Mode

1
Click Start > Control Panel, and then double-click Symantec LiveUpdate.

If you do not see the Symantec LiveUpdate icon, then in the left pane click Switch to Classic View or Classic View.

2
On the General tab, click Interactive Mode.

3
Under Error Support Level, select ENHANCED from the drop-down list.

4
Click Apply, and then click OK.

STEP 3
Find the exact LiveUpdate error

1
Do one of the following depending on your operating system:

For Windows XP/2000/Me/98: Click Start > Run.
For Windows Vista: Click the Start button, and then click All Programs > Accessories > Run.

2
In the Run dialog box, type the following text:

luall

3
Click OK.

4
Click Start.

LiveUpdate will try to connect to Internet and download the updates.

5
If you get any error message, select the update that is failed and click the + that is next to the red X.

LU1806a

6
Click the blue underlined link, as shown at the bottom of this illustration.

LU1806b

7
Follow the instructions on the Web page that opens.

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Document ID: 2005072715392513
Last Modified: 08/04/2009
Date Created: 07/27/2005
Product(s): LiveUpdate 3.0