Virus scan fails after uninstalling and reinstalling a Norton 2005 program purchased from your computer manufacturer

Symantec.com > Home & Home Office > Support > Knowledge Base

Virus scan fails after uninstalling and reinstalling a Norton 2005 program purchased from your computer manufacturer

Download and run a tool to fix this

1
Close your Norton product and any other running programs.

2
Download the tool. DOWNLOAD IT NOW

3
On the Windows desktop, double-click RstEULA.exe.

4
When the tool finishes, run a virus scan.

Available Translations:

RATE THIS SOLUTION: Was this solution helpful to you?
Yes
No; If any information was unclear, or the information you were seeking was not provided, please let us know. Your feedback will help us improve this service.
NOTE: Comments entered here will NOT recieve a personal email response.

Document ID: 2005032515135613
Last Modified: 11/17/2006
Date Created: 03/25/2005
Operating System(s): Windows XP Home, Windows XP Professional
Product(s): Digital Rights Management