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Error: "LU1856 LiveUpdate was unable to access the file it downloaded"

You see this message when LiveUpdate cannot download virus definitions. In most cases, the problem resolves itself if you wait 24 hours, and then run LiveUpdate again. In the meantime, we can download virus definitions for you.


This solution requires that you use Internet Explorer. If this page is open in any other Web browser, open it in Internet Explorer.

STEP 1
  Print this page
We suggest that you print this page before you begin. PRINT

STEP 2
  Download and run Intelligent Updater
Run a tool to update your virus definitions. RUN IT NOW


 



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Document ID: 2004011913331113
Last Modified: 05/01/2008
Date Created: 01/19/2004
Product(s): LiveUpdate 3.0

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