This message indicates that there may be a problem with your subscription.

This solution requires that you use Internet Explorer. If this page is open in any other Web browser, open it in Internet Explorer.

STEP 1		Print this page
		We recommend that you print this page before you start. PRINT

STEP 2		Make sure that the computer's date is set correctly
		1 Click Start > Control Panel > Date and Time. 2 Set the Month to this month and the Date to today's date. 3 Set the year to the current year. This is the most important setting. Make sure that the year is set correctly. 4 Click OK.

STEP 3		Synchronize your Norton product with the subscription server
		Choose your Norton product: I have a Norton 2008 product I have a Norton 2007 product I have a Norton 2006 product I have a Norton 2005 product I have a Norton 2004 or earlier product

STEP 4		Download and run Intelligent Updater
		Run a tool to update your virus definitions. RUN IT NOW

Available Translations: