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Error: "LU1803: LiveUpdate failed while getting your updates" or "LiveUpdate had an internal error while getting your updates"

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STEP 1
  Delete the contents of the LiveUpdate folder
Run a tool to delete LiveUpdate files. RUN IT NOW
STEP 2
  Download and install the latest version of LiveUpdate
Run a tool to install the latest version of LiveUpdate. RUN IT NOW 

 

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Document ID: 2002071909270613
Last Modified: 08/04/2009
Date Created: 07/19/2002
Operating System(s): Windows 98, Windows Me, Windows 2000, Windows XP
Product(s): LiveUpdate 2.6, LiveUpdate 2.7, LiveUpdate 3.0

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