Situation:
You are running Windows XP. Even though Automatic LiveUpdate is enabled, it does not run.

If you look at the Symantec NetDetect task in the Windows Scheduled Tasks program, in the Last Result column, you see an exit code of 80. The text (ERROR_WAIT_NO_CHILDREN) may also be displayed.

Solution:
You will need to open the Scheduled Tasks and check the Symantec NetDetect task to see if there is an exit code of 80, which may be why LiveUpdate did not run.

To open the Scheduled Tasks program
On the Windows taskbar, click Start > All Programs > Accessories > System Tools > Scheduled Tasks.

Look at the Symantec NetDetect task. If it did not run and in the Last Result column you see an exit code of 80, this is caused by a known Microsoft problem. To fix this, you must contact Microsoft Technical Support. For instructions, read the Microsoft Knowledge Base article 812400, Scheduled Tasks May Not Run and Generate an Exit Code of 80.

Document ID: 2004070811115213
Last Modified: 02/15/2006
Date Created: 07/08/2004
Operating System(s): Windows XP
Product(s): Automatic LiveUpdate