Blue screen after installing Norton Ghost 9.0 or Windows XP Service Pack 2

STEP 1
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STEP 2
Modify the Boot.ini file

1
Restart the computer.

2
Immediately after the Power On Self Test (POST), which is usually signified by a beep, press F8.

3
On the Windows Advanced Options Menu, select Safe Mode, and then press Enter.

4
Select your Windows XP installation, and then press Enter.
If Windows XP is installed on a drive other than drive C, substitute the correct drive letter.

5
Log on to the computer.

6
Click Yes.

7
On the Windows taskbar, click Start > Run.

8
In the Open box, type the following text:
cmd

9
Click OK.

10
At the command prompt, type the following commands:
c:
cd\
attrib -r -s -h boot.ini

11
Without closing the DOS window, click Start > Run.

12
In the Open box, type the following text:
notepad c:\boot.ini

13
Click OK.

14
In Notepad, under the [operating systems] heading, look for any occurrences of /NOEXECUTE=OPTIN and change them to /NOEXECUTE=OPTOUT

15
On the File menu, click Save.

16
Exit Notepad.

17
In the DOS window, at the command prompt, type the following command:
attrib +r +s +h boot.ini

18
Press Enter.

19
Close the DOS window.

20
Restart the computer.

When the computer is restarted, Windows XP should start normally.

Document ID: 2004101409483062
Last Modified: 11/20/2006
Date Created: 10/14/2004
Operating System(s): Windows XP Home, Windows XP Pro
Product(s): Norton Ghost 9.0