Situation:
This document describes check errors and how to resolve them.

Solution:
PartitionMagic checks the integrity of a partition thoroughly before making changes to it. The Check for Errors and Info operations perform the same checks and display error messages when they discover problems. For more information, see Checking partitions for errors using PartitionMagic 8.0 and Getting information about partitions. These checks are similar to those made by an operating system's CHKDSK, ScanDisk, or AUTOCHK utility.

PartitionMagic also checks a partition after modifying it. While data loss is possible, it is not typical. The problem is usually a minor file system error that CHKDSK /F /R (or ScanDisk in Windows 95/98) can correct without data loss. For more extensive errors, you may need to restore your files from a backup copy. If problems persist, report the problem to Norton technical support.

If you receive a Check error message on any partition, back up your hard disk and then run your operating system's CHKDSK program on that partition (do not use the /F switch on the initial run). If you have MS-DOS 6.x, Windows 95, or Windows 98, run ScanDisk. CHKDSK and ScanDisk generally discover the same problems as PartitionMagic (except that the DOS CHKDSK program does not detect problems in Extended Attributes).

If CHKDSK or ScanDisk does not show the same errors as the Check for Errors operation, contact Norton technical support.

If CHKDSK or ScanDisk and the Check for Errors operation detect the same errors, which is usually the case, run CHKDSK with the /F switch or run ScanDisk to fix the problems. Then run CHKDSK again without the /F switch to ensure that the partition is free of errors.

When CHKDSK reports no errors on the partition, run the Check for Errors operation. If PartitionMagic still reports a problem, reformat the partition and restore your files from the backup copy.

Document ID: 2004050914461862
Last Modified: 03/19/2008
Date Created: 05/09/2004
Operating System(s): Windows 95, Windows NT 4.0, Windows 98, Windows 98SE, Windows Me, Windows XP Home, Windows XP Pro, Windows 2000, MS-DOS
Product(s): Norton PartitionMagic 8.0, PartitionMagic 8.0