This page tells how to restore lost information to a secondary drive. (A secondary drive is a drive other than the primary drive on which Windows is installed, typically drive C.)

For example, if the data has been lost from drive D, you can use Recover My Computer to restore drive D back to a point before the data was lost.

Note

If you cannot start Windows, you may need to recover your computer. For details, read Norton Ghost 12.0 Symantec Recovery Disk.

Recovery points

To recover a drive, you must have a "recovery point" that includes the drive to be recovered. (A recovery point is an image that is made at a specific point in time of one or more drives.) When you run an image-based backup, all of your files, folders, desktop settings, programs, and your operating system (Windows) are captured into a recovery point. You can then use that recovery point to restore individual files or folders, or your entire computer, restoring it back to the way it was at the time that the recovery point was created.

Which recovery point should you select?

If, for example, you need to set your computer back a week to when it functioned better, select the recovery point that you created one week ago. If you are not sure about the level of backup protection of a drive, you can use the Check Backup and Recovery Status feature.
 

Note

When you recover a drive, all current data on the drive that is recovered is replaced with the data that is contained in the latest recovery point. This means that if you made changes on the drive after the latest recovery point was created, those changes cannot be recovered.

If you attempt to recover drive C by using the following steps, you will be asked for the Symantec Recovery Disk CD.

STEP 1		Print this page
		We suggest that you print this page before you start. PRINT Because you must return to this page after you restart the computer, add this page to Favorites.

STEP 2		Recover a drive in Norton Ghost 12.0
		1 Start Norton Ghost 12.0. 2 In the left pane, click Tasks. 3  In the right pane, click Recover My Computer. 4 Select a recovery point, and then click Recover Now. 5 Do one of the following:   To automatically detect where the drive should be restored 1 In the Recover My Computer panel, review the Recovery Summary, and then click OK. 2 Click Yes, when the warning appears. 3 Click Close, after completing the recovery. To modify where and how the drive is restored 1 In the Recover My Computer panel, click Custom. 2 Click Next, to start the Recover Drive Wizard. 3 Either use the recovery point that is already selected or click Browse to find a different recovery point, and then click Next. 4 Select the destination (the drive being restored), and then click Next. If there is not enough free space to restore a recovery point, press Ctrl to select multiple, contiguous destinations that exist on the same hard disk. 5  Configure the options for how the restore should be performed. The available options depend on the restore destination that you specified earlier: Option Description Verify recovery point before restore Determines whether a recovery point is valid or corrupted before restoring it. Enabling this option significantly increases the time that is required to complete the recovery. However, it can ensure that the restored recovery point is valid. Check for file system errors Checks the restored drive for errors after restoring the recovery point. Resize restored drive Expands the drive to occupy the size that you mention for the destination drive. Set drive active (for booting OS) Makes the restored drive the active partition (the drive the computer boots from). Restore original disk signature Restores the original physical disk signature of the hard drive. This option is recommended for advanced users. Partition type Select one of the following types:   Primary partition: Restore as a primary partition. Logical partition: Restore as a logical partition inside an extended partition. Drive letter Drive letter to assign to the partition. 6  Click Next to review the recovery options that you selected. 7  Click Finish to recover the drive. 8 Click Close, after completing the recovery.

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