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print this documentDocument ID:2000112715412912
Last Modified:06/17/2003

Error 1406 : "Unable to write the value gina.dll in HKEY_LOCAL_MACHINE\Software\...\Winlogon" during installation

Situation:During the installation of pcAnywhere under Windows NT 4, you see the following error message: "Unable to write the value gina.dll in HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Winlogon."

Solution:NOTE: If you are seeing this error message, and you are running Windows 95, 98, or Me, you can simply ignore the error message and the installation should complete normally.

You do not have permission to write to the HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Winlogon key.

To add permissions to the key:
    CAUTION: We strongly recommend that you back up the system registry before making any changes. Incorrect changes to the registry could result in permanent data loss or corrupted files. Please make sure you modify only the keys specified. Please see the document How to back up the Windows 95/98/NT registry before proceeding.
  1. Log on to the local computer with an account that has local administrator rights.
  2. Exit all open programs.
  3. Open the registry and navigate to the Winlogon key:
    1. Click Start, and then click Run. The Run dialog box appears.
    2. Type regedt32 and then click OK. The Registry Editor window appears.
    3. Navigate to the following key:
  4. Change the permissions for the Winlogon key:
    1. Select the Winlogon key, click Security, and then click Permissions. This opens the Registry Key Permissions window.
    2. Click Add. This opens the Add Users and Groups window.
    3. Select the name of the local computer in the List Names From window. If the name of the computer does not appear in the List Names From window, follow these steps:
      1. Restart the computer.
      2. Log on to the local computer, instead of logging on to the domain.
      3. Create or edit your user ID so that its permissions include the Administrators group.
      4. Restart the computer.
      5. Log on to the local computer.
      6. Return to Step 1: Exit all open programs.
    4. In the Names window, select the groups that you are a member of, and then click Add. Hold down the Control key while selecting the group to select multiple groups.
    5. Select Full Control from the Type of Access box.
    6. Click OK, then click OK, and close the Registry Editor.
    7. Shut down and restart the computer for the changes to take effect.
    8. Restart the pcAnywhere installation.

    print this documentDocument ID:2000112715412912
    Last Modified:06/17/2003

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    Product(s): pcAnywhere 9.0
    Operating Systems(s): Windows NT 4.0
    Date Created: 11/27/2000

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