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Norton Utilities
 
Knowledge Base

print this documentDocument ID:1998128103346
Last Modified:07/16/2002


Will Norton Disk Doctor fix bad clusters on the hard drive?

Situation:
You run Norton Disk Doctor, and it finds bad sectors or clusters on the hard drive. You want to know whether Norton Disk Doctor will repair those bad sectors or clusters.

Solution:
Norton Disk Doctor cannot fix bad sectors or clusters. In most cases, nothing will fix bad sectors or clusters. Norton Disk Doctor will mark them as bad so that the operating system knows to ignore these areas of the drive. By ensuring that nothing is written to these bad areas, the chances of losing data due to bad media are minimized.

Since Norton Disk Doctor cannot fix any data that may have been corrupted when the sector went bad, information contained in a bad sector may be lost. Norton Disk Doctor will attempt to read as much of the information as possible, then move that information to a good sector. Whether or not that information is then accessible depends on the degree of corruption that occurred before NDD tried to retrieve it from the bad sector.


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Product(s): Norton Utilities 2000 v4.5 - Win95/98, Norton Utilities 2001 v5.0 - Win9x/Me, Norton Utilities 2001 v5.0 - WinNT/2000
Operating System(s): Windows 95
Date Created: 01/28/1998


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