Apple no longer supports booting from Mac OS 9 on computers released after December 2002

Symantec.com > Home & Home Office > Support > Knowledge Base

Apple no longer supports booting from Mac OS 9 on computers released after December 2002

Situation:
Apple no longer supports booting from Mac OS 9 on most computers released after December 2002. Norton Utilities 7.0.x and Norton SystemWorks 2.0.x products have Mac OS 9 system software on their CDs and will not allow you to boot most computers released after December 2002.

Solution:
The majority of Macintosh computers released after December 2002 can no longer boot from a CD with a Mac OS 9 system. Norton Utilities 7.0.x and Norton SystemWorks 2.0.x product CDs currently have Mac OS 9 system software. Most new Macintosh computers after December 2002 can no longer boot from these Symantec Macintosh product CDs.

Symantec released Norton Utilities 8.0 and Norton SystemWorks 3.0 in June 2003. These new versions include new Mac OS X bootable product CDs. They boot all the new Macintosh computers released after December 2002 that could not boot from the previous versions. For more information about Norton Utilities 8.0, go to the Norton Utilities product page. For more information about Norton SystemWorks 3.0, go to the Norton SystemWorks product page.

For Norton Utilities 7.0.x and Norton SystemWorks 2.0.x

To optimize your startup disk with Speed Disk or to repair your startup disk with Disk Doctor on these new Macintosh computers, you must start up from a second partition, or from an external hard drive with Mac OS X installed. Another solution, if you have a second Macintosh with FireWire, is to use FireWire target disk mode to examine the hard disk on your new Macintosh. Please read the document How to use FireWire target disk mode to run Norton Utilities from second computer.

Norton Utilities 7.0.x will fix minor repairs, defragment, and recover files on the startup disk without booting from a second partition or external hard drive.

Norton Internet Security, Norton AntiVirus, and Norton Personal Firewall do not require you to boot from a CD to run them. Just install the current version in Mac OS X, then keep them up to date by running LiveUpdate.

References:
AppleCare Knowledge Base Document - 86209: Some Computers Only Start Up in Mac OS X

Available Translations:

RATE THIS SOLUTION: Was this solution helpful to you?
Yes
No; If any information was unclear, or the information you were seeking was not provided, please let us know. Your feedback will help us improve this service.
NOTE: Comments entered here will NOT recieve a personal email response.

Document ID: 2002103016023711
Last Modified: 07/03/2003
Date Created: 10/30/2002
Operating System(s): Mac OS 10.1, Mac OS 10.1.1, Mac OS 10.1.2, Mac OS 10.1.3, Mac OS 10.1.4, Mac OS 10.1.5, Mac OS 10.2, Mac OS 10.2.1, Mac OS 10.2.2, Mac OS 10.2.3
Product(s): Norton AntiVirus 8.0 - Mac, Norton Utilities 7.0 - Mac