WinDoctor cannot fix the error " 'C:\WINNT\System32\MAPISRVR.EXE' cannot access a necessary file 'Gapi32.dll' "

STEP 1
Print this page

We suggest that you print this page before you start. PRINT

STEP 2
Copy the file Gapi32.dll to where WinDoctor expects to find it

1
Start Windows Explorer.

2
Open the following folder:

C:\Program Files\Common Files\System\Mapi\1033\NT

3
In the right Explorer pane, right-click Gapi32.dll, and then click Copy.

4
Open the following folder:

C:\Windows\System32

5
Right-click the System32 folder, and then click Paste.

6
Exit Windows Explorer.

7
Restart the computer.

If the error is not fixed after you restart your computer, go to STEP 3.

STEP 3
Configure WinDoctor to ignore the error

1
Run the WinDoctor scan that causes the error.

2
On the View menu, click Advanced.

The view changes from "Problems Found" to "Explore" and "Details."

3
Right-click the error, and then click Ignore Selected Problem.

Document ID: 2000122906113009
Last Modified: 11/14/2006
Date Created: 12/29/2000
Operating System(s): Windows 2000, Windows XP
Product(s): Norton SystemWorks 2003, Norton SystemWorks 2004, Norton SystemWorks 2005