Error: "LiveUpdate could not complete. Error 5"

STEP 1
Print this page

We suggest that you print this page before you start. PRINT

STEP 2
Run the tool to find the exact error

Run a tool to find more information on how to fix this error. This tool will analyze the LiveUpdate error and recommend a Symantec document with steps to fix the issue. RUN IT NOW

Note

You cannot run this tool more than once within an hour. To run the tool more than once, you need to delete the Error5Check.txt file from the My Documents folder.
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Document ID: 2006112501455675
Last Modified: 08/05/2009
Date Created: 11/24/2006
Operating System(s): Windows XP Professional , Windows XP Home, Windows XP Media Center
Product(s): Norton 360 OEM, Norton 360 Online, Norton 360 Retail