Tip

Many problems have been fixed in the latest Norton 360 update. If you have a valid subscription, then you are eligible for the latest product update. UPDATE NOW If you have a trial or introductory subscription (often provided by our partners with a computer or other hardware purchase), you must first purchase a regular subscription to be eligible to receive the product feature updates. Click here to renew the subscription for Norton 360. If you purchased your product through your internet service provider (ISP), please be sure that you have the latest version available from your ISP.

Note

If you use an Internet-enabled program to access the website, the problem may be with the program and not the website. To make sure that your program has access to the Internet, read Cannot use a specific program after installing Norton 360.

STEP 1		Print this page
		We suggest that you print this page before you start. PRINT

STEP 2		Turn off Transaction Security
		1 Start Norton 360. 2 Click Tasks & Settings. 3 Click Change Advanced Settings. 4 Uncheck Transaction Security. 5 Click Apply > OK. 6 Click Close. 7 Try to access the Web site. Select one of the following depending on your situation.   I can access the Web site now I still cannot access the Web site

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