Tip

Many problems have been fixed in the latest Norton 360 update. If you have a valid subscription, then you are eligible for the latest product update. UPDATE NOW If you have a trial or introductory subscription (often provided by our partners with a computer or other hardware purchase), you must first purchase a regular subscription to be eligible to receive the product feature updates. Click here to renew the subscription for Norton 360. If you purchased your product through your internet service provider (ISP), please be sure that you have the latest version available from your ISP.

 

STEP 1		Print this page
		We suggest that you print this page before you start. PRINT

STEP 2		Download and run SymRxTs.exe
		1 Click the button to download SymRxTs.exe. DOWNLOAD 2 Click Save. Save the file onto your Windows desktop. 3 On the desktop, double-click the SymRxTs.exe file. If the Open File - Security Warning window appears, click Run. 4 Read the License Agreement, click I accept the License Agreement, and then click Next. If you do not accept the License Agreement, you cannot run this tool. 5 When the tool completes, click Finish. If that does not fix the problem, go to Step 3.

STEP 3		Run the tool to enable Auto-Protect
		Run a tool to fix this problem. RUN IT NOW

What if this didn't work?

 

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