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I received the certificate revocation error while viewing a Web page with Norton Internet Security 2008 installed

STEP 1
   Print this page
 We suggest that you print this page before start. PRINT
STEP 2
  

Enable the security settings in Internet Explorer

 

 
NOTE Note

If you are using Internet Explorer 7.0, run Liveupdate and restart the computer. Then go to STEP 3.

 RUN IT NOW

1
Open Internet Explorer.
2
Click Tools > Internet Options.
3
Click the Advanced tab.
4
Under  Security, check "Check for server certificate revocation".
5
Click Apply > OK.
6
Exit all programs, and then restart your computer.

STEP 3
   Check for the connection.
Open the browser and try to connect to website.
  • If you are able to use the browser without certificate revocation error, you are finished with this document.

  • If you are getting certificate revocation error in the browser, go to STEP 4.

STEP 4
   Download and run Intelligent Updater
1
Run a tool to update your virus definitions. RUN IT NOW
2
Restart the computer.
STEP 5
   Run a full system scan
   
1
Start you Norton program.
2
On the Norton product tab, click Tasks & Scans.
3
Click Run a Scan, and then click Run Full System Scan.

Allow the scan to run. If a problem is found, you will see a link to more information.

Document ID: 2007121223435379
Last Modified: 05/01/2008
Date Created: 12/12/2007
Product(s): Norton Internet Security 2008 OEM, Norton Internet Security 2008 Online, Norton Internet Security 2008 Retail