You see an alert for a Trojan Horse when you connect to an FTP site

The Trojan horse alert is caused by the type of FTP connection. It is not a virus or an attempt to attack your computer. The situation is caused by how the FTP connection works.

STEP 1
Print this document

We suggest that you print this document before you start. PRINT

If you do not have a printer, write down these steps or bookmark this page.

STEP 2
Configure Passive FTP within Internet Explorer

1

Open Internet Explorer.

2

Click Tools > Internet Options.

3

On the Internet Options screen, click the Advanced tab.

4

Navigate to the Browsing section.

5

Check Use Passive FTP for compatibility with some firewalls and DSL modems.

6

Click Apply.

7

Click OK.

Note To configure Passive FTP for other FTP clients, refer to the Help menu, software manual, or the program vendor for your specific product.

Document ID: 2002012210484436
Last Modified: 10/09/2006
Date Created: 01/22/2002
Operating System(s): Windows 98, Windows 98 SE, Windows Me, Windows 2000, Windows XP Home Edition, Windows XP Professional Edition, Windows 98SE
Product(s): Norton Internet Security 2003 6.0, Norton Internet Security Professional 2003, Norton Personal Firewall 2003 6.0