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Cannot connect to the Internet after running LiveUpdate successfully when using Norton Internet Security

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STEP 1
  Print this page

We suggest that you print this page before you start. PRINT
 

STEP 2
  Update your Norton Product

Many problems have been fixed in the latest Norton product update. If you have Norton Internet Security 2006 installed in Windows XP with a valid subscription, then you are eligible for the latest product update. Click the button to update your Norton program.
UPDATE NOW

If you purchased your product through your internet service provider (ISP), please be sure that you have the latest version available from your ISP. Run LiveUpdate to download and install the most recent updates.

If you do not want to update your Norton product, go to the next step.

STEP 3
  Turn off Norton Internet Security
1
On the desktop, double-click the Norton Internet Security icon.
2
Click Status & Settings.
3
Click Security.
4
Click Turn Off
STEP 4
  Fix most common connectivity issues with Norton products
Run a tool to fix common Norton connectivity issues. RUN IT NOW
 
STEP 5
  Turn on Norton Internet Security
1
On the desktop, double-click the Norton Internet Security icon. 
2
Click Status & Settings.
3
Click Security.
4
Click Turn On
 

 

What if this didn't work?

 

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Document ID: 2005101519235536
Last Modified: 02/06/2009
Date Created: 10/15/2005
Operating System(s): Windows XP Home Edition
Product(s): Norton Internet Security 2004 7.0, Norton Internet Security 2005 8.0, Norton Internet Security 2006, Norton Personal Firewall 2004 7.0, Norton Personal Firewall 2005 8.0, Norton Personal Firewall 2006

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