Norton Internet Security or Norton Personal Firewall starts in disabled mode, or the icon does not appear in the system tray

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Norton Internet Security or Norton Personal Firewall starts in disabled mode, or the icon does not appear in the system tray

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STEP 1

Print this document

We suggest that you print this document before you start. PRINT

STEP 2

Run the Symantec AutoFix tool

Run a tool to check for all Symantec services and processes. RUN IT NOW

STEP 3

Determine whether the Event Log service is enabled

1: On the Windows taskbar, click Start > Run.

2: In the Open box, type the following text:; services.msc

3: Click OK.

4: Right-click the Event Log entry, and then click Properties.

5: On the General tab, make sure that the Startup type is Automatic and that the Service status is Started.

What if this does not work

References:
This document is also for Norton Online Protection and Norton Personal Firewall Online.

Available Translations:

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Document ID: 2004093014272436
Last Modified: 04/30/2008
Date Created: 09/30/2004
Operating System(s): Windows 98, Windows 98SE, Windows 2000, Windows XP Home Edition, Windows XP Professional Edition, Windows Me
Product(s): Norton Internet Security 2004 7.0, Norton Internet Security 2005 8.0, Norton Internet Security 2005 AntiSpyware Edition 8.2, Norton Internet Security 2006, Norton Internet Security Professional 2004 7.0, Norton Online Protection, Norton Personal Firewall 2004 7.0, Norton Personal Firewall 2005 8.0, Norton Personal Firewall 2006, Norton Personal Firewall Online