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Error: "You have insufficient privileges . . ." or "You do not have the necessary rights . . ." in Norton Internet Security

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STEP 1
  Print this page

We suggest that you print this page before you start. PRINT

STEP 2
  Make sure that Symantec services start properly

Run a tool to turn on the required Symantec services. RUN IT NOW

STEP 3
  Log on with a Norton Internet Security Supervisor account
1
Start Norton Internet Security.
2
In the list, in the left pane, click User Accounts.
3
"You are logged on as" shows how you are logged on:
  • If you are logged on with the Supervisor account and still cannot modify the settings, go to the section "What if this did not work?"
  • If you are not logged on with the Supervisor account, continue with the next line.
4
Click Log Off.
5
If you are asked to confirm your choice, click Yes.
6
Click Log On.
7
In the Account Name field, select Supervisor.
8
In the Password field, type your password.
If you have never assigned a password to the Supervisor account, you may have to leave this field blank.
9
Click OK.
You should see the message "You are logged on as: Supervisor."

What if this didn't work?

 

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Document ID: 2003093013181936
Last Modified: 04/30/2008
Date Created: 09/30/2003
Operating System(s): Windows 98, Windows 98 SE, Windows Me, Windows 2000, Windows XP Home Edition, Windows XP Professional Edition, Windows 98SE
Product(s): Norton Internet Security 2003 6.0, Norton Internet Security 2004 7.0, Norton Internet Security 2005 8.0, Norton Internet Security 2005 AntiSpyware Edition 8.2, Norton Internet Security 2005 AntiSpyware Edition 8.2, Norton Internet Security Professional 2003, Norton Internet Security Professional 2004 7.0

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