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| 8.1 | Attempted Intrusion "Whisker" from your machine against {domain-name}(xxx.xxx.xxx.xxx) was detected and blocked Situation: You see an alert or message "Attempted Intrusion "Whisker" from your machine against {domain-name}(xxx.xxx.xxx.xxx) was detected and blocked" and you want to know what to do. | | |||
| 8.2 | Error 1402: "Could not open key" when installing Norton Internet Security, Norton AntiSpam, or Norton Personal Firewall Situation: When you install Norton Internet Security, Norton AntiSpam, or Norton Personal Firewall, you see the following error message: "Error 1402. Could not open key: <registry key>. ... | | |||
| 8.3 | Error: Nmain has caused an error in nisplug.dll Situation: When installing Norton Internet Security 2003 (NIS) or Norton Personal Firewall 2003 (NPF), or after running LiveUpdate (LU), an error message appears. It is similar to "Nmain has... | | |||
| 8.4 | Error: "A necessary component for this function is missing or damaged" (1002,1) Situation: You installed Norton Internet Security 2003 (NIS), Norton Personal Firewall 2003 (NPF), or Norton Internet Security 2003 Professional Edition (NIS Pro). After restarting the... | | |||
| 8.5 | Error: "Cannot import: Error opening the file. There may be a disk or file system error" while installing Norton Internet Security 2003 Situation: During the "Creating default firewall rules" portion of the installation of Norton Internet Security (NIS) 2003, the Registry Editor fails to import the firewall registry keys,... | | |||
| 8.6 | Error: "CFGWIZ.EXE - Unable to locate component. . . . cctrust.dll was not found." after installing Norton Internet Security or Norton Personal Firewall Situation: You installed Norton Internet Security, Norton Personal Firewall, or Norton Internet Security Professional. After you restart the computer, you see the following or similar error... | | |||
| 8.7 | Error: "Disk is not formatted. The disk in drive X: is not formatted . . ." when inserting a CD or Floppy disk Situation: You installed Norton Internet Security or Norton Personal Firewall 2003 or 2004 on a computer with Windows 2000 or XP installed. When you insert a CD or Floppy disk into the... | | |||
| 8.8 | Error: "Driver Initialization failed" (5004, 115) Situation: When you start Windows or you open Norton Internet Security or Norton Personal Firewall, you see the error message "Driver Initialization failed." In the lower left corner of the... | | |||
| 8.9 | Error: "Error 1335: The cabinet file . . . is corrupt and cannot be used" while installing Norton Internet Security or Norton Personal Firewall Situation: When you install Norton Internet Security or Norton Personal Firewall, you see the error message "Error 1335. The cabinet file (cabs.m12) required for this installation is corrupt... | | |||
| 8.10 | Error: "Event Manager Initialization Error" after Norton Internet Security 2003 installation Situation: After you installed Norton Internet Security (NIS) or Norton Personal Firewall (NPF) 2003, you upgraded Internet Explorer (IE) 5.0 to IE 5.5 in Windows 98/98SE. When you restart... | | |||
| 8.11 | Error: "Failed to save settings. Please verify that your Windows account is not restricted." when turning on Intrusion Detection Situation: After installing Norton Internet Security or Norton Personal Firewall, you notice that Intrusion Detection is turned off. When you turn on Intrusion Detection, you see one of the... | | |||
| 8.12 | Error: "Invalid TCP flags" after installing Norton Personal Firewall 2003 Situation: After installing Norton Personal Firewall (NPF) 2003, you receive the error message, "Invalid TCP flags" when you try to access the Internet. | | |||
| 8.13 | Error: "Java . . . script . . . " after upgrading to Windows 2000 or Windows XP and cannot uninstall Norton Internet Security or Norton Personal Firewall Situation: You upgraded Windows 95, Windows 98, or Windows Me to Windows 2000 or Windows XP. When you start the computer or start a Symantec product such as Norton Internet Security or... | | |||
| 8.14 | Error: "LiveUpdate could not update your installation of Norton Internet Security ..." while running LiveUpdate Situation: While running LiveUpdate, you see the error message "LiveUpdate could not update your installation of Norton Internet Security (Norton Personal Firewall)." | | |||
| 8.15 | Error: "NO_MORE_IRP_STACK_LOCATIONS" when installing NIS 2003 on a computer with a HighPoint 370 or 374 IDE controller Situation: While installing Norton Internet Security (NIS) 2003 to a computer that has a HighPoint 370 or 374 IDE controller, a Windows blue screen appears with the error message... | | |||
| 8.16 | Error: "Please insert the disk Label" when installing Norton Internet Security Situation: While installing Norton Internet Security, you see the message "Please insert the disk Label" or "Insert disk Norton Internet Security label" and the installation does not proceed. | | |||
| 8.17 | Error: "Rule Default Block Netspy Trojan Horse Matched" when you start the computer Situation: When you start the computer, you see a notice from the Alert Tracker that says "Rule Default Block Netspy Trojan Horse Matched" or you see a Security Alert that says the... | | |||
| 8.18 | Error: "Runtime Error! . . .<filename>. . .R6025 - Pure virtual function call" with Norton Internet Security or Norton Personal Firewall Situation: After installing Norton Internet Security or Norton Personal Firewall, you see the error message "Runtime Error!...C:\Program Files\Norton Personal Firewall\<filename>...R6025 -... | | |||
| 8.19 | Error: "STOP 0x0000007F (Unexpected_Kernal_Mode_Trap) with Windows 2000 . . ." Situation: After installing Norton Internet Security or Norton Personal Firewall to your Windows® 2000 computer, the computer either stops responding or restarts and displays the error... | | |||
| 8.20 | Error: "The application has failed to start because N32Exclu.dll was missing or corrupt . . ." Situation: When you install Norton Internet Security 2003 and restart the computer, the following error message appears: The application has failed to start because N32Exclu.dll was missing... | | |||
| 8.21 | Error: "The drive or network connection that the shortcut 'Norton Internet Security.lnk' refers to is unavailable..." Situation: You installed Norton Internet Security (NIS) or Norton Personal Firewall (NPF) 2003. When you restart the computer, you see the error message: "The drive or network connection... | | |||
| 8.22 | Error: "The license does not correspond to this product. Please ensure you have the right license for this product." Situation: You purchased Norton Internet Security or Norton Personal Firewall online. When you try to install it, you see the error message "The license does not correspond to this product.... | | |||
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