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	6.1	AOL Instant Messenger does not start or connect after installing Norton Internet Security or Norton Personal Firewall Situation: After installing Norton Internet Security or Norton Personal Firewall, AOL Instant Messenger fails to connect to the AOL servers during the Windows startup sequence, or AOL...
	6.2	Cannot access CD-ROM or floppy disk drive after installing Norton Internet Security, Norton AntiSpam, or Norton Personal Firewall Situation: After installing Norton Internet Security, Norton AntiSpam, or Norton Personal Firewall, when you try to access a removable drive (such as a floppy disk drive, CD-ROM drive, or...
	6.3	Cannot play radio stations from Live365 Web site with Norton Internet Security or Norton Personal Firewall enabled Situation: You are trying to listen to music from Live365, using Player365 as your default player. When you attempt to listen to a station, you see an "undefined" error in the frames of the...
	6.4	Cannot shut down Windows after installing Norton Internet Security 2003 or Norton Personal Firewall 2003 on Windows 98 Situation: After you install Norton Internet Security (NIS) or Norton Personal Firewall (NPF) 2003 on Windows 98, you cannot shut down or restart the computer by clicking Start and then...
	6.5	Cannot transfer files or initiate voice communication through MSN Messenger with Norton Internet Security or Norton Personal Firewall 2003 Situation: While Norton Internet Security or Norton Personal Firewall is installed, you cannot transfer files or initiate voice communications through Microsoft MSN Messenger.
	6.6	Compatibility between Norton Internet Security and Norton Personal Firewall with a third-party firewall on the same computer Situation: You installed Norton Internet Security or Norton Personal Firewall, and you need to know about its compatibility with a third-party firewall that is installed on the same...
	6.7	Computer stops responding on restart at Window splash screen after installing Norton Internet Security or Norton Personal Firewall Situation: When you install Norton Internet Security or Norton Personal Firewall and restart the computer, the computer stops responding at the Windows splash screen.
	6.8	Error: "Disk is not formatted. The disk in drive X: is not formatted . . ." when inserting a CD or Floppy disk Situation: You installed Norton Internet Security or Norton Personal Firewall 2003 or 2004 on a computer with Windows 2000 or XP installed. When you insert a CD or Floppy disk into the...
	6.9	Error: "Windows Protection Error" after installing Norton Internet Security or Norton Personal Firewall Situation: After installing Norton Internet Security or Norton Personal Firewall, you see the error message "Windows Protection Error, You need to restart your computer, System Halted " (the...
	6.10	MSN 8.0 and Norton Internet Security or Norton Personal Firewall Situation: You have Norton Internet Security (NIS), Norton Personal Firewall (NPF), or Norton Internet Security Professional (NIS Pro) installed. One or a combination of the following may...
	6.11	NIS and NPF compatibility with the LinkSys router firewall Situation: You have a LinkSys DSL router and it contains a firewall. You want to know whether Norton Internet Security (NIS) and Norton Personal Firewall (NPF) conflict with that firewall.
	6.12	Norton Internet Security may not monitor network traffic after upgrading from Windows NT 4.0 to Windows 2000 Situation: Norton Internet Security may not monitor network traffic on computers that have been upgraded from Windows NT 4.0 to Windows 2000.
	6.13	pcAnywhere TCP/IP connections fail when Norton Internet Security or Norton Personal Firewall is enabled Situation: Both pcAnywhere and a Symantec desktop security or firewall product, such as Norton Internet Security or Norton Personal Firewall, are installed on your computer. When your...
	6.14	Problems using NIS or NPF with Magic Folders installed Situation: When you have Norton Internet Security (NIS) or Norton Personal Firewall (NPF) and Magic Folders installed on the computer, you see one or more of the following problems: -...
	6.15	What Instant Messaging programs does Norton Internet Security and Norton Personal Firewall Support? Situation: You want to know which Instant Messaging (IM) programs are compatible with Norton Internet Security or Norton Personal Firewall 2002 and 2003.
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