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	13.1	Cannot access CD-ROM or floppy disk drive after installing Norton Internet Security, Norton AntiSpam, or Norton Personal Firewall Situation: After installing Norton Internet Security, Norton AntiSpam, or Norton Personal Firewall, when you try to access a removable drive (such as a floppy disk drive, CD-ROM drive, or...
	13.2	Error 1402: "Could not open key" when installing Norton Internet Security, Norton AntiSpam, or Norton Personal Firewall Situation: When you install Norton Internet Security, Norton AntiSpam, or Norton Personal Firewall, you see the following error message: "Error 1402. Could not open key: <registry key>. ...
	13.3	Error 1721: "There was a problem with the installer package for this program" while installing Norton Internet Security, Norton AntiSpam, or Norton Personal Firewall Situation: When you install Norton Internet Security, Norton AntiSpam, or Norton Personal Firewall, you see the following error message: "Error 1721: There was a problem with the installer...
	13.4	Error: "A restart is required before installing NIS. You must restart your computer to complete an earlier uninstallation" Situation: When you install Norton Internet Security (NIS) or Norton Personal Firewall (NPF) 2003, you see the error message "A restart is required before installing NIS. You must restart...
	13.5	Error: "Cannot import: Error opening the file. There may be a disk or file system error" while installing Norton Internet Security 2003 Situation: During the "Creating default firewall rules" portion of the installation of Norton Internet Security (NIS) 2003, the Registry Editor fails to import the firewall registry keys,...
	13.6	Error: "Error 1335: The cabinet file . . . is corrupt and cannot be used" while installing Norton Internet Security or Norton Personal Firewall Situation: When you install Norton Internet Security or Norton Personal Firewall, you see the error message "Error 1335. The cabinet file (cabs.m12) required for this installation is corrupt...
	13.7	Error: "IDSCoLU.exe is attempting to access the Internet" after running LiveUpdate Situation: When you run LiveUpdate to download and install the IDS Update, you see the alert "IDSCoLU.exe is attempting to access the internet" at the end of the process. If you have Alert...
	13.8	Error: "Insufficient disk space" while installing Norton Internet Security, Norton AntiSpam, or Norton Personal Firewall Situation: While installing Norton Internet Security, Norton AntiSpam, or Norton Personal Firewall, you see the error message: "Insufficient disk space." The installation does not complete...
	13.9	Error: "Java . . . script . . . " after upgrading to Windows 2000 or Windows XP and cannot uninstall Norton Internet Security or Norton Personal Firewall Situation: You upgraded Windows 95, Windows 98, or Windows Me to Windows 2000 or Windows XP. When you start the computer or start a Symantec product such as Norton Internet Security or...
	13.10	Error: "LiveUpdate could not update your installation of Norton Internet Security ..." while running LiveUpdate Situation: While running LiveUpdate, you see the error message "LiveUpdate could not update your installation of Norton Internet Security (Norton Personal Firewall)."
	13.11	Error: "LiveUpdate is already running . . . " when installing Norton Internet Security or Norton Personal Firewall Situation: When installing Norton Internet Security or Norton Personal Firewall, after you have uninstalled a previous version, the following error message appears: "LiveUpdate is already...
	13.12	Error: "Norton Integrator could not initialize the current frame class . . . " when starting Norton Internet Security or Norton Personal Firewall Situation: When starting Norton Internet Security or Norton Personal Firewall, you see the error message "Norton Integrator could not initialize the current frame class. Please make sure...
	13.13	Error: "Please insert the disk Label" when installing Norton Internet Security Situation: While installing Norton Internet Security, you see the message "Please insert the disk Label" or "Insert disk Norton Internet Security label" and the installation does not proceed.
	13.14	Error: "Runtime Error! . . .Introwiz.exe, abnormal program termination" while installing Norton Internet Security 2003 Situation: During or soon after the installation of Norton Internet Security (NIS) 2003, you see the error message: "Runtime Error! c:\Program files\Norton Internet Security\Introwiz.exe,...
	13.15	Error: "The application has failed to start because N32Exclu.dll was missing or corrupt . . ." Situation: When you install Norton Internet Security 2003 and restart the computer, the following error message appears: The application has failed to start because N32Exclu.dll was missing...
	13.16	Error: "The license does not correspond to this product. Please ensure you have the right license for this product." Situation: You purchased Norton Internet Security or Norton Personal Firewall online. When you try to install it, you see the error message "The license does not correspond to this product....
	13.17	Error: "Windows Protection Error" after installing Norton Internet Security or Norton Personal Firewall Situation: After installing Norton Internet Security or Norton Personal Firewall, you see the error message "Windows Protection Error, You need to restart your computer, System Halted " (the...

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