Situation:
This is the readme.txt file that ships with every copy of Norton Internet Security and Norton Personal Firewall 2004.

Solution:

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Note: If you have Norton Internet Security Professional 2004, there is a different Readme.txt file. Read the document Norton Internet Security Professional 2004 Readme.txt.

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Norton Internet Security 2004 7.00 (NIS)
Norton Personal Firewall 2004 7.00 (NPF)

Installation Notes Read Me - August 22, 2003

PLEASE READ THIS DOCUMENT CAREFULLY; it contains
important installation information about Norton
Internet Security and Norton Personal Firewall.

Note that the release notes cover two products
with different features. Some of these notes may
refer to features that are not in the product
you have installed. Some of the following items
refer to Norton Internet Security but also apply
to Norton Personal Firewall.

Topics include:

- Restoring NIS 2003 or earlier versions after
  installing your NPF software service.
- Resolving Internet connectivity problems
- Operation with local area networks
- Installation with the Microsoft Installer
- Installing on removable drives, FireWire drives,
  network drives
- Installation on multi-boot systems
- Installation on computers running server services
- Passwords are case sensitive
- Web browser compatibility
- Uninstalling Norton Internet Security or Norton
  Personal Firewall
- Upgrading operating systems after installing Norton
  Internet Security
- Clear your browser cache after installing
- Important note for Active Directory users
- Microsoft Outlook Express and private information
- DBCS account names and Parental Control
- AOL Instant Messenger confidential information
  blocking
- Spam Alert and non-English operating systems
- Microsoft DCOM 1.3 notes
- Incorrectly classified mail as it relates to user
  training of Norton AntiSpam 2004
- Network Detection differences between Windows XP
  and older systems
- Problems using the product in low resolution
- Imported settings overwrite previous configuration data


--------------------------------------------------------
Restoring NIS 2003 or earlier versions after
installing your NPF software service.
--------------------------------------------------------
You must uninstall NPF 2004 before installing NIS
versions 2003 or earlier.  Failure to do so will
result in an application lockup on launch.  If you
have attempted to install NIS version 2003 or earlier
over the NPF software service and are currently
experiencing application lockup, perform the
following steps to restore you retail version of NIS:

1)  Uninstall the older firewall.
2)  Uninstall the newer firewall.
3)  Reinstall the older firewall.
4)  NIS should now be running.

See your owners manual for uninstall instructions.


--------------------------------------------------------
Resolving Internet connectivity problems
--------------------------------------------------------
Some Internet Service Providers (ISPs) scan subscribers'
computers to see if they are running Web or FTP
servers. This may trigger the AutoBlock feature and
prevent you from accessing the Internet.

--------------------------------------------------------
Operation with local area networks
--------------------------------------------------------
After installation, Norton Internet Security blocks all
file and print sharing on your computer. Use the Home
Networking feature to specify the computers that can
access your computer for file sharing and other
services. This lets you safely permit access to trusted
computers without compromising your protection.

To change your Home Networking settings
1. Double-click Personal Firewall.
2. Click the Home Networking tab.
3. Click Add.
4. Follow the on-screen directions.

You can also use the Home Networking Wizard to
quickly configure Norton Internet Security for your
network.

--------------------------------------------------------
Installation with the Microsoft Installer
--------------------------------------------------------
The Microsoft Installer (MSI), a new component for
Windows, is required to install Norton Internet
Security. If MSI is not already installed on your
computer, the Norton Internet Security installer
automatically installs it.

The MSI installer requires about 25 megabytes of free
disk space during installation. This space is only used
temporarily and will be available after installation.

On Windows 98 Second Edition and in some other
situations, the MSI installer may need to reboot your
computer before Norton Internet Security can be
installed.

--------------------------------------------------------
Installation on removable drives, FireWire drives, etc.
--------------------------------------------------------
This product should not be installed on any type of
storage media that may be inaccessible at times. This
includes network drives, removable drives, hot-swappable
drives, and USB and FireWire (IEEE 1394) drives that may
be disconnected.

--------------------------------------------------------
Installation on multi-boot computers
--------------------------------------------------------
Norton Internet Security can be used on computers that
have more than one operating system (such as Windows 98
and Windows 2000) installed on the same primary
partition. If you have more than one operating system
installed, you must install Norton Internet Security
into separate directories for each operating system.
Attempting to use a single installation of Norton
Internet Security may cause conflicts.

--------------------------------------------------------
Installation on computers running server services
--------------------------------------------------------
Symantec does not support running any version of
Norton Internet Security or Norton Personal Firewall on
any edition of Windows 2000, Windows XP, or 2003
servers. If you choose to install Norton Internet
Security on a server, no technical support beyond the
Symantec Knowledge Base will be provided.

Windows servers need to perform certain Internet
services during startup that Norton Internet Security
normally blocks. This can affect computers running
IIS or other servers on Windows 2000/XP Professional.

Symantec provides technical notes that explain how to
configure Norton Internet Security to allow server
processes that need access to the Internet during
startup. The technical notes are available from the
Symantec Knowledge Base at:

http://service1.symantec.com/SUPPORT/nip.nsf/docid/2000053008391436


--------------------------------------------------------
Passwords are case sensitive
--------------------------------------------------------
The passwords used to protect Norton Internet Security
options and any Parental Control accounts you have
created are case sensitive. The passwords abc$123,
Abc$123, and ABC$123 are each considered to be different
passwords.

--------------------------------------------------------
Web browser compatibility
--------------------------------------------------------
To install Norton Internet Security, you must have
Microsoft Internet Explorer 5.01 SP2 or higher installed on
your computer. Symantec recommends using Microsoft
Internet Explorer 5.5 or higher.

If the Norton Internet Security installation program
informs you that you need a newer version of Internet
Explorer, please update your copy of Internet Explorer
before running the installer again.  

This requirement is only for the installation process;
Norton Internet Security is compatible with older
versions of Internet Explorer, Netscape 4.0 and above,
Mozilla, Opera, and other browsers.

--------------------------------------------------------
Uninstalling Norton Internet Security or Norton Personal
Firewall
--------------------------------------------------------
If you need to uninstall Norton Internet Security, do
not use uninstall products like Norton CleanSweep.
Norton Internet Security includes an uninstaller that
is specifically designed to correctly uninstall Norton
Internet Security.

To access the uninstaller, use Start / Settings Control
Panel / Add/Remove Programs.

If you have installed the Accounts and Parental Control
features, you must be using a Supervisor account to
uninstall Norton Internet Security.

Note: If you are uninstalling the product with the
intention of installing an older version, you should
uninstall all Symantec programs first.  

--------------------------------------------------------
Upgrading operating systems after installing Norton
Internet Security
--------------------------------------------------------
If you upgrade your operating system after Norton Internet
Security is installed, you may encounter problems.  Some
indications of problems include startup errors and
problems with NIS accounts.

To fix the problem, uninstall and then reinstall Norton
Internet Security.

--------------------------------------------------------
Clear your browser cache after installing
--------------------------------------------------------
Norton Internet Security does not filter information in
your browser's cache. You should clear your browser cache
after installing Norton Internet Security. If you do not
clear the cache, your browser may load information that
you have chosen to block from your cache.

--------------------------------------------------------
Important note for Active Directory users
--------------------------------------------------------
Some Internet attackers use improperly fragmented
packets to crash victims' computers. Norton Internet
Security protects you from these attacks by filtering
out fragmented packets that appear to be part of an
attack. You can also choose to block all fragmented
packets, but this may interfere with Microsoft's Active
Directory, which uses fragmented packets to
communicate with client computers during startup.

If you install Norton Internet Security on a computer
that authenticates using Active Directory, do not
change the Fragmented IP Packet Handling setting in
the Firewall tab of the Norton Internet Security
options.

--------------------------------------------------------
Microsoft Outlook Express and private information
--------------------------------------------------------

If you use Microsoft Outlook Express for email, you may
receive two alerts when you attempt to send an email
that contains private information in the body of the
message. This is because Outlook Express is set by
default to send both a plain text and an HTML version
of each email. If you choose to block either version,
the email will not be sent.

--------------------------------------------------------
MBCS account names and Parental Control
--------------------------------------------------------

If you use an English or other SBCS (Single-Byte
Character System) operating system and have installed
support for MBCS (Multi-Byte Character System)
languages such as Japanese or Korean, you must use
only SBCS characters in your Norton Internet Security
account names. Do not attempt to create an account
using international characters like those found in MBCS
languages.

--------------------------------------------------------
AOL Instant Messenger and private information
--------------------------------------------------------

If AOL Instant Messenger is configured to use ports
other than the factory defaults, Privacy Control will
not be able to block private information in instant
messages. To protect instant messages when using non-
standard ports, add the non-standard ports to the
Personal Firewall's filter list.

To add ports to the filter list
1. Click Options.
2. Click the Firewall tab.
3. Under HTTP Ports, click Add.
4. Type a port number and click Add.
5. Repeat for all the non-standard ports you are using.

--------------------------------------------------------
Spam Alert and non-English operating systems
--------------------------------------------------------

Spam Alert feature currently supports English-language
email only. If you receive both English and non-English
email messages, please note that Spam Alert may
identify non-English email messages as spam.
Periodically review incoming email messages to ensure
that Spam Alert is not identifying valid email messages
as spam.

--------------------------------------------------------
Microsoft DCOM 1.3 notes
--------------------------------------------------------

Updated Windows 98 system components:  The installation
of this product verified whether your copy of Windows 98
had upgraded components from the package that Microsoft
makes available as DCOM 98, version 1.3.  If your copy
of Windows 98 had not been updated with DCOM 98 1.3, our
installation routine installed DCOM 98 1.3. For further
information see http://www.symantec.com/techsupp/
 
Symantec agrees to reasonably cooperate with Microsoft
in making support information requested by Microsoft be
made available to users at the support location in
Symantec’s site.

-------------------------------------------------------
Incorrectly classified mail as it relates to user
training of Norton AntiSpam 2004
-------------------------------------------------------

Symantec has provided a spam definition file that will
classify spam and non-spam that is in English. For other
languages, you may 'train' the product using
the mail that they send and receive.  Training works to
improve results in English and other languages that
use Latin based character sets (e.g. French and German).

For non-English languages, you must train the product
to learn the difference between spam and non-spam.
After it is first installed, it has very little data
that it can use to define the difference between spam
and non-spam on non-English languages. During this
period, you may find a noticeable percentage of
non-spam classified as spam and spam that is not
properly classified as spam.  With a little time, it
will learn the difference between the two and your
results will improve.

The product will prompt you during install to import
your address book into the Allowed List.  This will help
it properly categorize spam and non-spam. We highly
recommend that you do this.

Please consult the manual for more information about
"training" the spam filter and for instructions on how
to import address books into the allowed list.  

Note: Training does not work for Altaic (e.g. Japanese
and Korean) and Sino-Tibetan (e.g. Chinese and
Taiwanese) languages.

--------------------------------------------------------
Network Detection differences between Windows XP and
older systems
--------------------------------------------------------
Network Detection lets you configure security settings
when you connect to a new network.  If you are using
Windows XP, the Network Detection alert will specify
the connection is physical or wireless.  If you are
using Windows 98, Windows Me, or Windows 2000, this
information may not be presented.

-------------------------------------------------------
Problems using the product in low resolution
-------------------------------------------------------

This product is designed to be used on systems with
screen resolutions of 800 x 600 or greater.  If you wish
to use it on a low resolution (640 x 480 or lower)
system, you may encounter problems accessing some
buttons.

-------------------------------------------------------
Imported settings overwrite previous configuration data
-------------------------------------------------------

If you choose to import settings from a previous version
of the product, they will overwrite any configuration
changes you made in the Configuration Wizard.  For
example, if you created user accounts or added private
information in the wizard following install, they will
be replaced with those from the previous version.