Restoring a file from Quarantine using Norton AntiVirus 2006 or earlier


STEP 1
  Print this page

 
 
We suggest that you print this page before you start. PRINT

STEP 2
  Select your Norton product
I am using Norton AntiVirus 2006
1
Start Norton AntiVirus.
 If Norton AntiVirus is installed as part of Norton SystemWorks or Norton Internet Security, then start that program and click Norton AntiVirus.
2
Click Reports.
3
In the right pane, click View Norton Quarantine and Restore.
4
In the left pane, choose the type of threat that you want to restore. Do the following depending on your choice
 
5
In the right pane, click the item that you want to restore and click Restore Item.
6
When you see the Warning message, click Yes.
The file will be decrypted and replaced to its original location.
I am using Norton AntiVIrus 2003/2004/2005
1
Start Norton AntiVirus.
 If Norton AntiVirus is installed as part of Norton SystemWorks or Norton Internet Security, then start that program and click Norton AntiVirus.
2
Click Reports.
3
Do one of the following, depending on your version of the program:
 
  • Norton AntiVirus 2005: In the right pane, click View Quarantined Items.
  • Norton AntiVirus 2003/2004: In the right pane, across from Quarantined items, click the View Report button.
4
In the left pane, click Quarantined Items. If you have submitted a quarantined file to Symantec Security Response using Norton AntiVirus Scan and Deliver, then the previously quarantined file will be moved from Quarantined Items to Backup Items. If you have submitted a file but now want to restore it, then click Backup Items.
5
In the right pane, select the item that you want to restore.
6
Click Restore Item.
7
When you see the Warning message, click Yes.
8
When the Restore results message appears, click OK. The file will be decrypted and replaced to its original location.


Tutorials
References:
This document is also for Norton Virus Protection.


Document ID: 2001053109560706
Last Modified: 02/14/2007
Date Created: 05/31/2001
Operating System(s): Windows 98, Windows Me, Windows 2000, Windows XP
Product(s): Norton AntiVirus 2003, Norton AntiVirus 2003 Professional Edition, Norton AntiVirus 2004, Norton AntiVirus 2004 Professional, Norton AntiVirus 2005, Norton AntiVirus 2005 3 User License, Norton AntiVirus 2006, Norton Virus Protection

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